Hands down the BEST!!!
Hands down the BEST source for high quality and unique protein products! I LOVE the Sreum 1 and leucine peptides! And checkout was SOOO easy with Amazon checkout!
By Kyle B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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414 reviews
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Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.
Protein Factory (proteinfactory.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
414 approved reviews, newest moderated first
Hands down the BEST source for high quality and unique protein products! I LOVE the Sreum 1 and leucine peptides! And checkout was SOOO easy with Amazon checkout!
By Kyle B.
I ordered egg white protein on 10/16/23, the money was taken out of my account 10/17/23. Shipping was 4 to 14 days for $0.99. I waited 14 business days when I did not receive the item, I texted 11/6/23 with no response. I then sent a messenger message 11/7/23 with no response. Today, 11/8/23, I emailed Alex stating, if the item was not shipped yet, I would like to cancel the order or if it has shipped, when can I expect to receive it. He replied stating he will cancel the order. I wish there was a customer service to talk to, but there is only text, messenger or email to contact Alex. Also, I don't know what the hold up was for such a delay. If it is due to low supply, maybe note on your website that there is a high demand and that it could take longer that 2 weeks or whatever the time frame might be. Just a suggestion. ✌️ Now to wait and see when the money goes back into my account. 11/13 - still waiting on my refund.
By Leigh A.
Response from Protein Factory· Nov 8, 2023
sorry we ran out of egg white protein. our fault.
Awesome bang for your buck. Same prices as Myprotein but there's no soy or artificial crap in it. Just pure protein for a low price. I've been a customer for about a year and a half now and that'll definitely continue.
By Pat
I ordered my product 18 days ago! It still hasn’t shipped! They have taken far too long with this order, and better yet, customer service barely even responds. I need my money back. Don’t even ship my item. I would think twice about buying from this website as he will take your money and drag his ass!!!
By Jaxson L.
Response from Protein Factory· Oct 31, 2023
We did ship it. Sorry, we do not control the FEDEX trucks, the driver, the weather. Here is your tracking. 785571908662
I ordered a bottle of unleashed on Oct 16 with an extra 20 dollars for their 4 day shipping. It has just been shipped today on Oct 25. I am not sure why it shipped so late, but if you’re thinking about spending the extra money on shipping, most likely, you will get regular shipping services.
By Cameron
Alex has the best product range and most quality ingredients I’ve ever seen in the sports nutrition industry by a street! His wealth of knowledge and no Bulls*** approach to protein and nutritional products will give you just what you need to get them gainz!
By Woody L.
Oh my gosh where to begin. Third party tested, superior quality back with mountains of research. You'd be a fool looking for products anywhere else.
By Jexster D.
Alex was super helpful. I made a dumb mistake ordering, and he rapidly fixed my issue even before receiving my return. Really makes me trust this company.
By RJ T.