Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
Prosper MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Prosper Medical, we’re redefining how people access and experience healthcare. As a virtual-first healthcare platform, we combine concierge-level service with cutting-edge technology to deliver proactive, personalized care to every member.
Prosper Medical (prospermedical.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
97 approved reviews, newest moderated first
Helped me with everything
By Michael S.
Response from Prosper Medical· Jan 26, 2026
Thanks, Michael! I'm glad to hear that we could help you with everything you needed. If you have any more questions or need assistance in the future, feel free to reach out!
Prosper Medical is truly redefining what healthcare looks like. From day one, they have delivered on their promise to "wow" me. The combination of their cutting-edge AI technology and human concierge service creates a seamless, stress-free experience that I haven't found anywhere else. • The service is proactive: They anticipate my needs before I even ask. • The care is personalized: I feel like a VIP, not just a number. • The tech is magic: The virtual-first platform is incredibly easy to use. They set out to create magical moments, and they absolutely succeeded. I can honestly say I love using this platform. Highly recommended!
By Jonathan K.
Response from Prosper Medical· Jan 16, 2026
Hi Jonathan, thanks for sharing your experience! We're thrilled to hear that Prosper Medical has redefined your healthcare experience with our AI technology and concierge service. It's fantastic to know you feel like a VIP and that our platform is easy to use. Your recommendation means a lot to us. We look forward to continuing to provide you with magical moments!
really easy to use interface and very kind/professional/knowledgeable doctors!
By Nikhil
Response from Prosper Medical· Jan 15, 2026
Thanks, Nikhil! I'm glad to hear you found the interface easy to use and that our doctors made a positive impression with their kindness and professionalism. Your feedback means a lot to us!
I finally found a concierge practice that works as well as it promises. Great experience from start to finish. I'm hooked!
By Ross K.
Response from Prosper Medical· Jan 15, 2026
Hi Ross, thanks so much for your fantastic feedback! We're thrilled to hear you had a great experience from start to finish. It means a lot to us that you’re hooked! We look forward to continuing to provide you with excellent service.
⭐⭐⭐⭐⭐ Prosper Medical exceeded my expectations from start to finish. The entire experience felt thoughtful, professional, and genuinely patient-first. From the initial communication to the follow-through, everything was clear, efficient, and handled with care. What really stood out was how responsive and knowledgeable the team was. They took the time to explain things clearly, answered questions without rushing, and made a process that could have felt stressful feel straightforward and well-managed. You can tell this is a team that truly cares about doing things the right way. In a space where trust and attention to detail matter, Prosper Medical delivers. I would absolutely recommend them to anyone looking for a reliable, well-run medical partner that combines professionalism with real human care.
By Alejandro V.
Response from Prosper Medical· Jan 15, 2026
Thank you, Alejandro, for your wonderful feedback! We're thrilled to hear that Prosper Medical exceeded your expectations and that our team's responsiveness and care made a difference in your experience. It’s great to know you found our process clear and efficient. We appreciate your recommendation and look forward to serving you again!
Fantastic app, better docs, even better AI integration— was able to get bloodwork to check my hormones and implement a personal plan based off my results and recommendations. Highly recommend!
By Krystle M.
Response from Prosper Medical· Jan 15, 2026
Hi Krystle, thanks so much for your fantastic feedback! We're thrilled to hear that you found the app helpful for your bloodwork and personal plan. Your recommendation means a lot to us. If you have any more insights or need assistance, feel free to reach out!
I got the flu from a holiday gathering and a family member told me to contact Prosper. The physician was incredibly kind and helpful and prescribed Tamiflu. I picked up the prescription within an hour. So glad I learned about the service
By Andrew
Response from Prosper Medical· Jan 15, 2026
Hi Andrew, thanks for sharing your experience! I'm glad to hear that our physician was kind and helpful in getting you the Tamiflu you needed. It's great to know that you found the service beneficial during your time of need. Wishing you a speedy recovery!
Signing up was quick and seamless, and the app is so easy to navigate. The AI does an amazing job helping break down medical data in a clear, helpful way. Every doctor I’ve interacted with has been excellent — highly recommend!
By Lauren M.
Response from Prosper Medical· Jan 15, 2026
Hi Lauren, thanks for your kind words! We're thrilled to hear that signing up was quick and that you find the app easy to navigate. It's great to know the AI is effectively breaking down medical data for you and that you've had excellent experiences with our doctors. We appreciate your recommendation!
