Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
647 reviews
Homebridge (formerly Prospect)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homebridge is a leader in home lending. Our experience and expertise enable us to make the mortgage process faster, easier and more understandable for you. We are focused on making your entire experience a positive one; from loan origination through servicing. These Homebridge Reviews allow us to stay honest, and alert to our customers' satisfaction.
Homebridge (formerly Prospect) (prospectmortgagedirect.com) has 647 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
647 approved reviews, newest moderated first
It was a pleasure to work with Tania at Prospect Mortgage. She answered all our questions and communicated with us through every step. A large portion of the paperwork was electronic. Everything was handled professionally and efficiently.
By Brent Allen R.
Michael Sousa and the entire Prospect team guided us through the complicated process of buying a home and provided wonderful support and advice. I highly recommend anyone who is thinking of buying a home to enlist their services. I can't think of anything they didn't do an excellent job on!
By Mark W.
I wouldn't think of referring anyone else. Judy Hoffman of Prospect Mortgage always goes above and beyond for both myself and our mutual clients. She gets the job DONE!!!!
By Steve G.
I had a challenging mortgage situation but found Prospect to be a delight to work with, always clear about what they needed from me, and helpful and responsive throughout the process. I couldn't be more pleased.
By Bill C.
Reuben was very accessible, he will answered me even after hours. He found me a nice loan. He understood my needs. Sometimes I thought I was asking for the impossible, but he always had an alternative. Before working with him, I already worked with two other loan officers, they made the process difficult and they were not available. I appreciate his help, and made my dream come true. I will definitely refer him to my contacts. Thank you again Reuben.
By Patricia A.
Tony is and was honest, knowledgeable and available every step of the way. He will help you understand every aspect of the process and be with you as you go through it. He is a man of integrity.
By Maggie G.
Our Loan Officer did everything and more to ensure that we were happy with the loan. Madeline Labbe-Marsh would bend over backwards, work on the weekends, answer her phone after hours and get us the answers we needed to feel comfortable with the process. I would recommend her to anyone who is even thinking about renovations to their home or a prospective family home to look her up and get on board with her!
By Lee R.
Just trust in them
By John R. Chandler S.
