We would have appreciated more…
We would have appreciated more follow-up as security and confirmation of our coverage.
By Will
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
161 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If you're just starting out, have a part-time gig, or work solo—you want liability insurance that fits your lifestyle. ProSight Direct offers today's professional a modern way of getting insurance. Whether getting a quote, accessing their policy documents or editing an insurance certificate, customers can easily manage their account through our self-service portal. ProSight also provides customers with a dedicated support team who is ready to assist from quote to claim.
ProSight Direct (prosightdirect.com) has 161 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
161 approved reviews, newest moderated first
We would have appreciated more follow-up as security and confirmation of our coverage.
By Will
ProSight Direct was quick and easy in meeting my insurance needs as well as affordable.
By Sherry
Response from ProSight Direct· Jun 14, 2019
Hi Sherry, thank you for your feedback, we are happy to be of service!
Great products and service. Quick delivery
By #kysheemremix
Response from ProSight Direct· Jun 14, 2019
Thanks for taking the time to leave us a review! We are so glad to hear how pleased you are with our products and services!
Casey was very helpful navigating me through the process of a COI for a client. Thanks
By sandra
Response from ProSight Direct· May 29, 2019
Hi Sandra, our customer support team is always happy to assist! Thank you for choosing ProSight!
I paid but never received an email or certificate for the insurance I purchased. I tried to login to the website and it told me to follow a activation link, which I never received either.
By AC
Response from ProSight Direct· May 22, 2019
Hi AC, We appreciate your honest feedback and are happy to see that you were able to activate your account last night! Occasionally the activation link will go to the Spam, or Junk, folder instead of your inbox. We are currently working on improving this to make the process more seamless for our customers. If you have any other questions or issues you can always get in contact with our live agents at 800-774-7335, M-F 8M-5PM EST.
Quick, thorough and easy to use.
By Jackie
Easy peasy to get coverage.
By Joe
The process was very simple for setting up a new personal liability insurance plan. I had my certificate of insurance within minutes.
By Leigh