You can never cancel the contract
Even though the MSA states that you can cancel it with a notification and you have sent it and it was confirmed, they still continue to pester you. Worst customer service ever.
By Lazar
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
161 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If you're just starting out, have a part-time gig, or work solo—you want liability insurance that fits your lifestyle. ProSight Direct offers today's professional a modern way of getting insurance. Whether getting a quote, accessing their policy documents or editing an insurance certificate, customers can easily manage their account through our self-service portal. ProSight also provides customers with a dedicated support team who is ready to assist from quote to claim.
ProSight Direct (prosightdirect.com) has 161 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
161 approved reviews, newest moderated first
Even though the MSA states that you can cancel it with a notification and you have sent it and it was confirmed, they still continue to pester you. Worst customer service ever.
By Lazar
These ads they run are both obnoxiously long and extremely boring... Where do they get the audacity to run these long ads and disrupt readers reading real news ? On that basis alone, I would never do business with this organization....
By Roger M.
It was super easy to sign up for Prosight Fitness Insurance and get the coverage that I needed as a fitness instructor. I was, however, disappointed that my policy automatically renewed without receiving notification of the renewal ahead of time. (Perhaps an email was sent to the spam folder?) But when I called in to cancel my policy because I was no longer teaching fitness classes due to injury, I received immediate help and a refund on that policy.
By Jessica
ProSight Direct is great for any working DJ! They've always been on point with their services!
By Prodeezy
So far so good never had to actually make a claim and I been with them almost a year but pretty easy to sign up and straight to the point
By True Music T.
Keep renewing without my knowledge and don’t know how to stop
By Monique
Excellent quality and services
By MATTEI D.
Had trouble signing in to renew my account. Custermber was great and help me fix problem in just a few minutes.
By John