This company is a horrible SCAM
Title: Horrifying Experience with Promolife – Dangerous Product, Zero Accountability If I could give Promolife zero stars, I would. My experience with this company has been nothing short of a nightmare — a dangerous, expensive, and emotionally draining ordeal that has left me feeling completely abandoned and scammed. In January, I ordered a PEMF mat for $2,500 AUD to support urgent therapy for Stage 4 cancer. It’s now late May and I still do not have a functioning product — only an explosion hazard and silence from the company. After four weeks of radio silence, I had to chase them up myself, only to be told that the product hadn’t been shipped at all because it didn’t come with an Australian power plug. Not only was this never disclosed at the time of purchase, but I then had to pay an additional $500 AUD for something as basic and essential as power compatibility. This added weeks of unnecessary delays — which, in my condition, are not a luxury I have. Fast forward to nearly four months later, the mat finally arrives — and on first use, it literally blew up while I was laying on it. Smoke, sparks — the whole terrifying ordeal. If this isn’t a blatant health hazard, I don’t know what is. Since then, I’ve begged repeatedly for a refund or replacement, and have received nothing but complete silence from Chris, the owner. Five emails sent, not a single reply. This is an urgent medical issue, not a casual purchase. Their disregard for customer safety, accountability, and basic decency is appalling. Avoid Promolife like the plague. In my experience, they sell faulty, dangerous products, show no concern for their customers’ well-being, and completely disappear when held accountable. Shameful company. No one should have to go through this — especially not someone fighting for their life.
By jade S.