Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
269 reviews
PromoDealerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your brand is our business. We understand your need for quality, service, and reputation. We have serviced almost every Fortune 500 company out there, so rest assured that your brand is safe in our hands. With our Lifetime Warranty, our dedicated Account Managers guarantee that your product will arrive on time and just as you had pictured it. Our Totally Unlimited LifeTime Guarantee protects your products, for life.When you work with us, you get us all. Our art department, our fulfilment capabilities, our unmatched supply-chain. We assure you that you've never seen anything like this before. Ask about how we can service all of your branded needs, and see why most of our customers are customers for life.
PromoDealer (promodealer.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
269 approved reviews, newest moderated first
I have been ordering USB drives for my company for the past several years with PromoDealer - Jake & Katherine have always provided outstanding customer service. The quality is excellent and shipping is quick. I would HIGHLY recommend this company for your promo-items!
By Jennifer Ash, Your Virtual T.
Best customer service I've ever had but shipping to Canada is unfortunately too expensive
By Nadine
Great service, very help full I would recommend them to everyone.
By Barbara
Very Professional, Fast Quote, Faster updated quote, great product!
By Regina
Pricing is always fair, product is quality, product is always what I ordered. I've never received a defective or incorrect product from PromoDealer.
By Andy
Needed a super rush order of USB drives (we're talking less than 24 hours notice). Nikita was an absolute joy to work with and my order was designed, produced and delivered just in time for my event. Highly recommend!
By Victoria
Katherine Mason was excellent to work with. Very expedient and great quality.
By Beth
The order process was very smooth, although the finished project we received wasn't quite the color we expected (or the color that was provided on our proof).
By Melissa
Response from PromoDealer· Oct 15, 2018
Hi Melissa! We are very sorry to hear the color didn't come out as expected. We would be happy to replace those for you. Please reach out to your Account Coordinator to get the replacement processed. Thank you for your continued business! ~The Promodealer Team
