Great great great company to process…
Great great great company to process your business with.
By Ayman S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
252 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.
ProMerchant (promerchant.com) has 252 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
252 approved reviews, newest moderated first
Great great great company to process your business with.
By Ayman S.
Great experience! Dana Brand was most helpful. I did some research on google. I found ProMerchant was the best fit for our need. Had no idea what I was getting into. Dana walked us through the process and explained in detail how the system works as this is all so brand new to me. Had a few follow up emails and calls and she was always so attentive and patient with me. Looking forward to doing business with ProMerchant.
By Journey With U.
Dana, was extremely helpful and patient walking me thru this whole process. Thank you Dana!
By Sharon W.
After using ProMerchant for a month, we are beyond happy! The savings is amazing, and the system is so user friendly. We have had no issues, and do not expect any! My only issue has been a bad phone connection when I called. The follow up on the call was so accommodating and unexpected. We changed our system in the middle of a month, and we paid more for the other guys 7 days than we paid for the remaining 21 days of ProMerchant. If you are not using ProMerchant, I suggest you give them a call. They will save you money and make you look even better to your customer base.
By Cyndy P.
Loved working with Liz! she was very knowledgeable and quick to reply to all my questions.
By Dish did I.
Dana was fantastic. Knowledgeable, polite. Took time to answer all of my questions. I had a lot of them, sorry. Thanks so much. Michelle
By Spaced Out D.
Dana was awesome she is very knowledgeable and took care of all our questions. we are very happy to have her as a resource.
By J & N M.
I really had a great experience with Trust Pilot's CJ Logan. He was a fantastic help to start our account.
By S. M.