Friendly and helpful you
Friendly and helpful. Good product
By JanS
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Profound Health is listed under Personal Care.
Profound Health (profound-health.com) has 13 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
13 approved reviews, newest moderated first
Friendly and helpful. Good product
By JanS
I ordered a cream prescribed by the doctor for my father (88 years old). After more that 1 month I havent received nothing and my father cannot use it for his problem. It is really incredible!!
By Massimo
Shipping was fast (within 3-4 days)! Product was secure and intact when delivered. I always get a response within 24 hours when I use the “chat now” feature. I haven’t had any problems. I do not live outside of the US.
By An’Nisa P.
Great Experience. Recently ordered two items from Profound Health and received them promptly and as promised. I have taken the time to do this review as I read other reviews on here and they could have put me off, if it wasn't for my coach who is a big fan of Profound Health. Thanks to them for supplying such great products. Best wishes Wendy
By Wendy K L.
No sales support. Incorrectly filled paperwork for international shipment. You have chance of never receiving the goods and the sales will not respond. Buy elsewhere
By Don D.
This company should be reported to trading standards. Products are completely useless. If you have also been sold completely useless products, report them! Note that their website does not accept reviews. Not a surprise.
By Init
the reviews say it all !!!!
By countdownjohn
I ordered three bottles of eye drops for over $100 and received products that expire in just three months. When I contacted the company, instead of apologizing or offering a solution, they actually calculated how many drops I should use per day to finish them before the expiration date. Are you serious? That’s not customer service—it’s a joke. I expected better quality control and at least a reasonable response. Will not be ordering again.
By Stephanie