Great job
He was very good at communicating with us and was quick with what he needed to do. It was a pleasure to have him rekey our locks.
By GAIL
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
604 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
604 approved reviews, newest moderated first
He was very good at communicating with us and was quick with what he needed to do. It was a pleasure to have him rekey our locks.
By GAIL
easy to get this done
By Frank K.
The technician was friendly, knowledgeable, and professional. He was also very accommodating at working with my timeframe.
By BRANDON
I had a very disappointing experience. The service was unprofessional and poorly handled. they canceled same day of the appointment date and inform 30 minutes before the appointment time . This caused unnecessary frustration and wasted my time. Based on this experience, I would not recommend this business.
By mayuran S.
Great experience!!! They really care about getting the job done right and stayed late to handle our complicated door handles. Bottom line they fixed everything perfectly and answered all of our questions. Definitely recommend this place!
By MARCUS D.
The tech did what I expected for a tune up.
By Nancy M.
Customer Service was very friendly and accommodating and the service tech was respectful, on time and very friendly and efficient.
By AMANDA
AMP rep was on time, professional, and extremely thorough in the inspection of the heating system.
By George J.