Used for first time and was a Good experience.
Goodexperience. Vendor had good communication, was on time, professional, efficient, and they did a great job.
By KAREN
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
604 reviews
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Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
604 approved reviews, newest moderated first
Goodexperience. Vendor had good communication, was on time, professional, efficient, and they did a great job.
By KAREN
The team was respectful, efficient and friendly, really enjoyed working with them
By Faisal M.
I loved the rain coats, I did think the outer fabric was a different texture, but it works for me
By Tammy
He did a great job. Would recommend to others.
By MICHAEL & E.
Paid in full for HVAC Dec 8 2025. Work began Jan 6 and still not complete. No longer have a new unit I paid for but a repaired unit now. No communication from them after repeated request and opening a “case”. Never use this company. Hire a professional company.
By Stephanie W.
Technician was very helpful and did more than the minimum amount of work.
By DAVID MARK S.
Fast and professional.
By MICHAEL
The dozen roses was actually 10 roses, two t stems with no heads (no flowers) and one little broken off head. Within a few hours one of the roses began to lose leaves (after trimming the stems and putting the flowers in the flower food on arrival. the food was fine but the roses are the show piece and should have been perfect
By MERIEL