Ignoring my communication requests
Ignoring my communication requests
By Amp14
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,508 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.
PRJKT RUBY (prjktruby.com) has 2,508 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
2,508 approved reviews, newest moderated first
Ignoring my communication requests
By Amp14
I had to contact someone to confirm my address because I wasn't sure why my order was taking so long to ship, but otherwise I had a great experience ordering! I don't have a PCP at the moment so PRJKT RUBY made the entire process really easy.
By Michelle
Amazing and easy to use!
By J.R.
Honestly wish I could give a 0 star review. One of the WORST!!! companies I’ve ever dealt with. Their customer service is lazy and is no help what’s so ever. I was sent two packages I wasn’t supposed to receive and when I wanted a refund they denied me my money back. It’s not the customers fault they fail to take note of every call. DONT BUY FROM THEM!!!!!!!
By Nina H.
Response from PRJKT RUBY· Jan 6, 2020
Nina, thank you for your review and we’re sorry to hear about your frustrating experience. We're normally known for exceptional customer service and attention to detail. We would like the opportunity to investigate your feedback further. Please email us or give us a call during business hours at (844) 887-7829.
I submitted the online health questionnaire and a local doctor reviewed it and approved my prescription. It shipped the same day and I received it just 2 days later. This is such an easy to use service!
By Jennifer
Prjkt Ruby has been a lifesaver for me. I have a condition that makes my periods painful and debilitating, but I also have bad anxiety and fear of doctors. Prjkt Ruby has made it possible for me to get the medicine I need without the panic and stress that a doctor visit causes. Also I need to give a shout out to the customer service. They listened to my concerns and answered all of my questions with compassion. They even helped me weigh my options and choose the pill that was right for me!
By Leena
Remarkably fast process time, slightly shady but very kind and thorough "Doctor" calls you to legitimize this whole process. Now comes the real test, if the birth control (brand name Lutera, not a generic) through the mail stops pregnancy. YOLO. Wish me luck for trusting my fellow humans. If this works out I will be so pleased.
By Jessica K.
Response from PRJKT RUBY· Jan 6, 2020
Haha thanks for taking the time to write a review, Jessica! Your review made us smile. Let us know if there's anything we can do in the future to make the process seem less shady—our goal is to be as transparent and helpful as possible. Thanks again!
Alway helpful and convenient! Love how it’s delivered right at your door step.
By Salma C.