Great service
Great service
By Delisa W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,508 reviews
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Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.
PRJKT RUBY (prjktruby.com) has 2,508 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
2,508 approved reviews, newest moderated first
Great service
By Delisa W.
My order was sent to the wrong address, and I called and you guys sent it out FedEx next day no questions asked. I'm really loving the service thank you.
By Brenna G.
Prjkt Ruby made getting my birth control so simple while I was in between insurance companies and doctors after my move!
By Mary Carroll B.
love it super fast no issues
By Allyson T.
emailed after a few days when my script was approved but i had no tracking number still, no answer. called a few times and even though i called during business hours, i was forwarded to a voicemail...finally had a chance to call again and the hold up on the shipping was an issue with my address. my address was correct but usps would not create a label due to some odd discrepancy.....anywho...by this time it was over 2 weeks since placing my order and prjkt ruby did not reach out to me in regard to the shipping problem. i had to chase them down. i have used this company prior without any issues but this was extremely unprofessional and unacceptable. this is supposed to be convenient, not a major inconvenience like this!!!!!
By Christine V.
Response from PRJKT RUBY· Jan 6, 2020
Christine, thank you for taking the time to provide feedback. We are sincerely sorry for the inconvenience this caused you. We're normally known for exceptional customer service, and this just isn't up to our standards. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We hope that you'll give us a chance to win you back in the future.
Prjkt Ruby is the best!!!! I've been using this for years and I have no regrets. Easy to use, very informative and overall amazing!
By Cindy R.
It was easy fast and seamless. Highly recommend.
By Chany
Easy to order, site is super easy to navigate, always shipped (and delivered) in a timely manner, friendly service! I have had zero issue in 3 years now!
By Emily M.