Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
170 reviews
PrimestySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized Polo shirts & Clothing Of The Best Quality
Primesty (primesty.com) has 170 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 7 reviews with 4 stars · Clear filters
The only reason I knocked off a star is because I received a different design than what I ordered. They are similar but not the same so I was a bit disappointed about that. Otherwise, ordering was easy, the price was great, & they arrived in the timeframe I expected.
By Missie
Response from Primesty· Oct 14, 2026
Hi Missie, we’re truly sorry about the design mix-up, and thank you for your patience while our team made it right. We hope to see you again soon!
I recently received my Primesty bowling shirts and overall, they look just like the product photos on the website. The fit seems true to size, which I appreciated. However, the shirts appear to be made of nylon or polyester, and unfortunately there is no material information or care instructions on the tags. This makes it difficult to know the best way to wash or maintain them. While the product itself is decent, the shopping experience could use improvement. The website is not very mobile-friendly, which made browsing and ordering more challenging than it should be. Additionally, communication around delivery needs to be better—there was very little information or updates while my order was in transit. With clearer labeling, improved mobile usability, and better delivery communication, the overall experience would be much stronger.
By Sheri H.
Response from Primesty· Dec 9, 2025
Dear Sheri, Thank you so much for sharing your thoughtful feedback. We truly appreciate you taking the time to let us know about your experience. We will take your comments seriously and work to improve our labeling, mobile usability, communication, and overall customer experience. Your input is invaluable in helping us get better, and we look forward to serving you again with an improved experience. The Primesty Team
When we made the order we were told that if we expedite the product it will arrive 3-5 business days. The product was delivered after the event. Which was pretty embarrassing. We were all looking forward to wearing the shirts. In your response you stated that it was communicated to me about the 3-5 process and 3-5 to expedite. I want to make clear if it was told to me I would have done the order. I explained in my email the dates I needed the shirts by and that's where I was told if I expedite my order it will arrive with in 3-5 business days. Which when we decided to expedite the orders not before.
By Francine A.
Response from Primesty· Nov 11, 2025
Dear Francine, Thank you for your feedback, and we truly understand how disappointing it must have been not to have the shirts in time for your event. We’d like to clarify that the 3–5 business day expedited shipping timeframe does not include the production time, which typically takes an additional 3–5 business days. This was communicated to you during the order process, and we refunded the expedited shipping fee as our apologies to you. We appreciate your understanding and hope to serve you better in the future.
Good communication good product great price , they haven’t let me down since 2022.
By Michael D.
Response from Primesty· Nov 10, 2025
Dear Michael, Thank you so much for your continued trust and kind words! We’re delighted to know that you’ve been happy with our communication, products, and pricing since 2022. Your loyalty means a great deal to us, and we truly appreciate your ongoing support. We look forward to serving you for many more years to come.
The shirts are great. Tracy was also helpful when I had questions
By Denise H.
Response from Primesty· Nov 10, 2025
Hi Denise, Thank you for your lovely feedback! We’re so glad to hear that you’re pleased with the shirts and that Tracy was able to help with your questions. We always aim to provide great products and caring support, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again soon.
I’m satisfied with the shirt. It shipped to me in a fast fashion. The shirt is awesome. I received a few compliments on the shirt. Thanks!
By Randolph S.
Response from Primesty· Oct 6, 2023
Hi Randolp, Thank you so much for taking the time to share your positive feedback about the shirt! We strive to provide our customers with high-quality products and excellent service, so your kind words are truly appreciated. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Once again, thank you for choosing our shirt. We hope to have the opportunity to serve you again in the future. Best regards, Primesty Team
Wonderful, responsive customer service.
By Ryan J.
Response from Primesty· Apr 10, 2023
Hi Ryan, Thank you so much for taking time to leave this review. Your satisfaction is our top priority, so if you need any help or if there's anything you'd like us to improve, just give us an email away. We're always happy to assist you. Thank you! Primesty Team
