Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
53 reviews
PrimelinevanlinesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Primeline Van Lines, our movers and packers fairfield nj locals praise are here to provide you with top-notch services. With years of experience and expertise, we ensure a smooth and hassle-free relocation process. Our team handles everything, from carefully packing your belongings to safely transporting them to your new home. As one of the leading moving companies fairfield nj offers, we take pride in our professionalism and attention to detail. Whether you're moving locally or long-distance, our dedicated team will ensure that your move is executed seamlessly. Say goodbye to the stress of moving and contact us today for a seamless and worry-free experience. Get in touch today and let Primeline Van Lines turn your relocation into an enjoyable experience!
Primelinevanlines (primelinevanlines.com) has 53 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
53 approved reviews, newest moderated first
The only reason these crooks get a "1" is because I can't go any lower. EXTREMELY POOR customer service, fake reviews all kinds of hidden charges. DON'T trust anything they say over the phone. They made claims that they knew they couldn't do. They don't even deliver when promised. When we finally got our furniture nearly half were damaged beyond repair. THEY NEED TO BE RUN OUT OF BUSINESS!!!
By Rahn
Omg what a s*it show … hiring an attorney .. every single one of these 1 star reviews is legit. All others are fake .. don’t use them. They are criminals. Our price quadrupled , they left our belongings in the rain . They were 10 hours late … then told me to pay to get my stuff on a certain date and then switch and bait will now take a month. Calling BBB. Filing a claim with the police . Hiring an attorney I am not going quietly just because the man on the other end try’s to be “scary” This company is run by a bunch of criminals.
By Criminal C.
Worst experience ever. Was quoted a price then when they showed up it doubled I was already half way to my new house. In 63 hrs I've never dealt with such a shady company. Please don't use them FYI I initially booked this thru budget movers they farmed it out to this group of clowns. Nobody says anything about how to fix it just says I understand. Save your money hire a real mover. I'm not looking fwd to seeing how my stuff fared. I don't write reviews but please go elswhere.
By Bruce S.
Prime line review DO NOT EVER USE PrimeLine Van Lines based in NJ. Here are just some of the reasons based on our move experience with them: - They were brokers, not a moving company - They tried to fake that our deposit was not paid to try and get a second payment - Their customer service answers the phone before 3 pt (not later) but is worthless. They could not confirm ETA and would promise a dispatcher to call. That never once happened, even after daily calls. - They required a 2 day window for pickup… - Still showed up late… 5:30 pm on a Saturday night, 7/20 - No calls from anyone on the pickup or delivery date until the driver would call with just 15 minutes warning - The hired pickup movers had a rental truck, clearly not professional movers - They charged an extra $1k+ at pickup even though nothing changed in our inventory - They required CASH payment - They said our delivery date would be 7/26 and then proceeded to say that was only the first potential delivery date. They said they have a 7-14 day window for delivery after the first date 7/26 - Our delivery was finally on 8/16 at 5:30 pm on a Friday night. Nearly a month after pickup on a 2 day route. - Again they required cash and would not start moving our goods until they had the cash. Fortunately our items did not seem to be damaged and all seemed to be accounted for. This was our worst move and pure scam experience ever.
By MikeR
Our stuff was picked up in Mesa Arizona june 19th did not receive until August 6 th way past when was told would get our stuff to Nebraska !!! Every time price raised we paid few thousand & all stuff did not get here !, pictures missing , collectors items , & my prescription Dolce & Gabana glasses that I need Missing , a lot of cookware missing , some clothes missing & I’ve tried to call supervisor who gave me direct number & now not answering at all Imagine that !, this has been horrible experience just horrible
By Pamela L.
This was nightmare from beginning to end. There was value in spending $5600 for an apartment sized load since I had back surgery recently and they promised full service. After signing the initial agreement they kept adding time to the delivery. It went from a max of 21 calendar days to 35 business days. Got that sorted out but had a delivery driver with an attitude from the first call. Then he refused to reassemble my furniture and left what wrapping they did take off all over my house and yard. It’s like they took it off just so they could leave it behind. The worst part was when he flipped out because I didn’t want to sign something saying I received the goods and service as promised before they even started unloading. I literally had to call the police to get them to let me write a statement at the bottom that I did NOT review the goods and drive off with my things.
By Shannon F.
They arrived at 10:00 AM and worked diligently for 6 hours. The team brought 2 large trucks and 5 movers, handling our items with great care.
By Daniel S.
It took 5 minutes to disassemble the oddly shaped shoe rack. He also used thick blankets for their protection. Peaceful Service!
By Robert R.
