Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
Prime FlightsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prime-Flights is known for curating exceptional bespoke journeys. What started as a small business in 2019, quickly grew into a leading Travel Company that has planned and executed countless successful vacations. Whether you’re dreaming of a tropical honeymoon, a nature-inspired family trip or a short weekend getaway, we’re here to handle all the details and send you on an unforgettable, hassle-free trip
Prime Flights (prime-flights.com) has 588 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 572 reviews with 5 stars · Clear filters
Stan displayed excellent communication skills throughout the process of helping me secure cheap tickets to Italy. He truly went above and beyond in helping with my travel needs. I definitely recommend him for any international flight!
By Mike C.
I worked with Ian He was very attentive to my needs and worked tirelessly to make sure I got the flights I wanted. He was very helpful and professional. Next time I need international flights I will gladly use him again. I would give him six stars out of five.
By Jeff C.
This is the second time we have worked with Kate K and she is wonderful! Very efficient, (with very fast response times) very knowledgeable of the industry, great follow up and customer service skills. She always finds the best priced flights to where we want to travel. A+++ Also, Steve O is very helpful and equally knowledgeable of the industry and helped us tremendously during a time Kate was already off work. Both are extremely professional and a delight to work with. We will always return for future travel!
By Merrill & M.
Once again, Mr. James Duren was exceptional in booking my three most recent flight booking requests. Mr. Duren provided various flights to choose from. He is a trusted Travel Agent. Mr. James Duren is highly recommended!
By Gilbert D.
Stan King our flight consultant was very patient and professional. Flying with a disabled person is a challenge and he listened to all of our concerns and addressed them. He followed us to make sure everything was what we needed. Very pleased with the help we received
By Christine M.
I had the best flight from CDG to IAD on Air France thanks to Cameron. Amazing experience and I would not hesitate to use Prime Flights again. I was a little nervous since I had never heard of the company before this booking but I’m now a loyal customer and highly recommend engaging Prime Flights if you are looking for an outstanding travel experience!! Thank you so much, Cameron. You are awesome!!
By Barbara C.
James was very helpful and efficient in proving us with many options at great prices. This was not the first time we have used his services and definitely will use him again.
By David B.
Steve was very helpful and efficient. Always checking and confirming all chnages. Highly recommend 👌 Would use this site again.
By Bronwyn H.
Response from Prime Flights· Nov 29, 2024
Thank you for your positive feedback! We're thrilled to hear that Steve provided such excellent service. We'll make sure to pass along your kind words to him. It's great to know that you had a good experience and we look forward to assisting you again in the future!
