Apart from never receiving my order
Apart from never receiving my order. After months of waiting. I have sent numerous emails to the suggested query site only to have no resolution. Am extremely disappointed.
By Amanda O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
61 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The. Best. Hair. Solution. In. The. World. Period.
Prettyparty (prettyparty.com) has 61 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
61 approved reviews, newest moderated first
Apart from never receiving my order. After months of waiting. I have sent numerous emails to the suggested query site only to have no resolution. Am extremely disappointed.
By Amanda O.
I DON'T even live in the USA and I'm getting legal documents that pretty party is filing bankruptcy and why am I getting this paper in the mail?
By Meela R.
If I could give minus stars I would. Paid 3 months ago, no email, no product, no response. I’ll be going to my bank to arrange a refund. Steer clear of these guys, out and out thieves!
By Melanie
Same here.its been a year. since I ordered from them. It took months than they told me they were out of the color I ordered.i responded all via email to send the color they had..no response. I've emailed over n over. 10, 15 times. No response. Cannot find a contact # for them. they owe me like$90 too and never received any product..
By Valerie
Placed order in Feb 2023 and still have not received it in June 2023 and have not been fully refunded and no response from support. This is a scam business.
By CW
I've ordered before, love the hair, ordered 2 more, no response. They have my money. What the heck?!
By Edie
They have filled bankruptcy. I received a letter from their attorney in the mail. Interesting they were happy to take my money. Great product. Clearly they ran it into the ground. JERKS
By C H.
I Ordered on 2/22/23 and have not received my product and I have emailed about 8 times called once a month ago left message and no response they did credit me 20.84 a while back for the wait but now I cannot get a hold of no one and I bought two hair extensions they owe me 85 dollars, I just Edith want my Order or my money back that’s a lot of money to lose
By Victoria