PreSonus Audio ElectronicsReviews of presonus.com

Wow. I can't believe i have to do this. Here's a very tiny teeny story. I bought a bundle from Sonicwire, and surprises, surprises, it comes with Studio One Artist. I was... kinda surprised at most, since i already know a lot of bad things about this company. But i don't care anyways, and decide to install it on my computer. IT SUCKS. I am an FL Studio user, and this thing turns me crazy from left to right to even be able to load a [redacted] plugin, and the best part of it? Boy i can't even able to make sounds out of it, even after smashing the keyboard to seek help. no avail. So, after all of this shenanigans, i decided to... "How about rewire it to FL so i can at the absolute worst worst least, i can load their plugins into my FL Studio for use?" and here i research. WHAT THE [redacted] DO YOU MEAN I HAVE TO USE THE PRO VERSION, WHICH COSTS AT LEAST 4 TIMES MORE THAN FL STUDIO FRUITY EDITION, WHICH COMES WITH 40 TIMES MORE FEATURES THAN YOUR USELESS DAW TO EVEN REWIRE IT? AND NOT TO MENTION, I HAVE TO [ahihi redacted] REWIRE FL STUDIO ITSELF TO YOUR USELESS "worse than fruity version" SOFTWARE??? I HAVE HAD ENOUGH. Uninstalled. I regret spending SSD life span to install you. What can i even say? if one thing doesn't care about the other, and even have the audacity to including subscriptions, i have nothing to say but just a one [redacted] star. DO NOT USE IT. Even FL Studio fruity edition doesn't torture you as much as that thing does.

Worst company on the planet , always an issue with their products

company is so trash and their DAW is even worst all it does is crash its so buggy and doesn't autosave like its suppose to. Mind you im using a brand new Mac mini..... going to Ableton studio one is so trash can't even have a smooth session without it crashing go else where trust me. I warned you. Just look at the reviews yourself

Obvious to me that Presonus Tech Support has no experience. And they could care less. They prefer to make their customer feel stupid and dependent. This Baton Rouge company's short answers and slow replies reek of rudeness. They won't call you or even offer a live chat. I am planning to call their dealers (Guitar Center and Sweetwater and to let them know how little respect they have for those that purchase their products.

Over 10 years ago I bought Studio One, I purchased a brand new iMac on Presonus' recommendation. It was the computer they used in their online demos. I was using a Presonus audio interface just to top it all off. The software was plagued with issues, worst of all, corrupted audio files which had been recorded in the software. This led me to cancelling a recording session 1 week in and refunding the artists. Presonus were no help, they blamed the computer I was using and soon after that the interface became faulty just outside of warranty. The issue was obviously with the software on Mac in general, I just wish they'd been more honest about their product which was in its infancy at the time. In the end I abandoned Studio One and moved to Logic Pro and Ableton Live, I'm writing this now because that very same iMac has just been decommissioned after more than a decade of successful recording sessions. Needless to say I will never buy a Presonus product again and strongly advise my peers against it. I hope their customer service has improved over the years but I think it's important to call out companies who blame their software problems on the end user.

Tried to get a product and SW transferred to another computer - allowed up to 5. Site would not accept my user name/PW/sw key during activation. Useless tech help.

I thought to write this review but when I saw others here - there is almost no point. Presonus do not have a reputation they could lose. I purchased R80v2 studio monitors. They were advertised as having an "energy saving function" which is an auto standby, and even service manual stated that, but in fact the feature was not present and the manual was incorrect. It took some time and digging to find out. And when I informed Presonus about that, in essence their response was "whatevs, we will fix it in the manual, deal with your store you peasant". Not something that you would expect from such a big company, now even bigger with Fender. Now I am on my own with this problem and Presonus refused to help and accept any responsibility. If anyone has R80v2 and they think it has energy saving when it is not working - it is not true. Now, you can deal with that information yourself same as me, just don't expect any help from Presonus.

I leave 3 stars because the products and software are 5star and are among the best. However, support is some of the rudest I have ever encountered in the tech space. What was a simple issue to reveal to me started as the support simply not wanting to give a reply and instead directing me to forums. Then with the understanding than an upgrade was needed, rather than take the time to offer the support and upsell, instead was rude. Later did this, but I was already purchasing the upgrade on my own. They could have offered a discount since I've been using them for several years now. 5+ I think. But I may consider not supporting the company anymore because they are too full of themselves.