Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
Preserve GoldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Preserve Gold is a family-owned company committed to helping individuals and families diversify their wealth and retirement with physical precious metals. We offer gold, silver, platinum and palladium coins and bars delivered directly to your home. We also offer retirement account rollovers and will help to facilitate a transfer from your current custodian into a Precious Metals IRA. As industry leaders, we offer each of our clients: • Free, Insured, Fast Shipping: We will ship your metals to you for free with full insurance. Our metals usually ship within 2 days of payment clearing. • No Fees Buyback: Turn your metals into cash at anytime. If you are a client with us, we will buy back your metals and charge no fees. • 24-hour Satisfaction Guarantee: After we lock in your pricing and you receive the invoice, you have 24 hours to cancel for any reason without penalty.After we lock in your pricing and you receive the invoice, you have 24 hours to cancel for any reason without penalty. • Price match: We will meet or beat any competitor’s prices on gold and silver.* • Price transparency: We are transparent about all fees and costs associated with your account. • Easy access to a precious metals specialist: Our specialists are just a phone call away to answer all your questions and assist you with the selection and delivery of precious metals inside of an IRA or for home delivery. Our team has been hand-selected because they are well-trained, professional and courteous. • Precious metals education: We believe that a knowledgeable client is a successful and satisfied client. Our specialists will take all the time needed to answer any questions you have concerning precious metals. • Experience: The Preserve Gold executive team has over 30 years of combined experience in the precious metals industry. We understand this market, and we put that experience to work for our clients every day. • Integrity:We measure every client interaction against one word: Integrity. It’s at th
Preserve Gold (preservegold.com) has 172 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
172 approved reviews, newest moderated first
I had the pleasure of working with Mike Mercuro at Preserve Gold and I highly recommend him and Preserve Gold. He was highly knowledgeable and he made sure I understood every aspect of my investment.
By Sandra B.
Daniel Crossman was very patient, understanding, knowledgeable, and was available to take my call when I had questions. When he said he would get back to me he did. His follow up and educating me on my options helped me through this process. Hopefully future communication will be the same.
By Funfoker
Daniel was fantastic to work with! Was very informative and helpful in making my decisions. He explained everything to where i understood!
By Mark W.
I was great experience. Also on some ideas I was not aware off. I hope I did the right thing at this time. The process was easy and very informative session.
By Mostafa N.
Justin, was most helpful in getting my first purchase started. He is, and was, very helpful and knowledgeable. He answered all of my questions thoroughly, and made sure I understand my options and responsibilities. I believe Justin to be a highly valuable asset, employee of the PGG team. I look forward to working with Justin, in future matters.
By customer Darren G.
daniel did a great service to me.
By Frank G.
I enjoyed working with Daniel. He was a delightful professional and was thorough and made me feel at ease, being a first time investor in precious metals. I highly recommend him as your go to professional.
By Paula L.
Daniel was very patient and explained everything several times to me. He showed me why one metal might be preferred over another as an investment, why a certain form of a metal would be better in my circumstances etc., he explained the pros and cons of all the types.
By Denise A.
