Pleased so far.
So far has been very simple. Questions are basic. Everyone I've spoken to is easy to understand and takes time to explain things to me.
By Jennifer S.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
3,483 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,483 approved reviews, newest moderated first
So far has been very simple. Questions are basic. Everyone I've spoken to is easy to understand and takes time to explain things to me.
By Jennifer S.
I wanted to give 5 stars for each category but my system would not let me do that for some reason. This team could not have been more helpful, treated me with respect and assisted me throughout the paper. please do not let the stars go through as the system put them
By ANN B.
Prescription lifeline canceled my medication in september for the next year. Then, they continued to charge me in january after they had canceled me. I called to ask for a refund, and they would not give it.
By Brenda
Customer Representatives explained everything to me so I could understand, great people and prices.
By Rebecca E.
My first call to Rusty was amazing. She was extremely helpful and calming. Then I spoke to Tracey who helped me thru all the crazy paper work.
By Elizabeth A P.
I almost canceled, but Paul saved today
By Patricia M.
Reps were kind and knowledgeable
By Kathy B.
Everyone was really nice and helpful.
By Pamela M.