Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,483 reviews
Prescription LifelineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,483 approved reviews, newest moderated first
So looking at other reviews as long as you don’t want to stop the application and you don’t want your money back it’s good. However for the group of us that want to cancel in less then 3 days it’s not nice. I saw one person had to wait 21 days for a refund, I would be happy to wait 21 days but instead I was told I had to pay my 1st payment plus another $150. I had no choice just to stop it. Why would some get a refund and some an additional charge?
By Betty S.
I got the information I needed. I was treated with courtesy and respect.
By Karen O.
They explained everything completely and made it easy to understand. They were very patient and kind.
By Christina T.
I may not qualify this next year, but I'm sure it'll be checked out fully. Thank you.
By Joan S.
The rep I talked to was very informative and knew exactly what to do to help me. I felt confident my problem would be taken care of.
By Gabriel P.
The person on the phone was very patient and helpful
By Linda D.
Received my medication quickly.
By Pamela B.
The staff was professional, friendly and very knowledgeable. The staff takes their time with each customer and walks them through all the steps. The staff ensures that their customers have all the access they need and can contact them and use the portal before ending the call. Follow up calls show the exact same service, making sure all questions are answered and letting people know they are just a phone call away. I wish more companies had this level of service.
By Christopher B.
