I liked that it was handled while I was…
I liked that it was handled while I was on hold and I did not have to wait for a call back.
By Linda G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
3,483 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,483 approved reviews, newest moderated first
I liked that it was handled while I was on hold and I did not have to wait for a call back.
By Linda G.
Excellent representative
By David L.
Always helpful and polite.
By Lucinda Heck S.
Customer service and staff were knowledgeable, helpful and customer centered.
By Leslie M.
Friendly and welcoming staff
By Anita M.
Very good at explaining the process and very kind and patient.
By Yvonne L.
i tried to cancel my membership 2 days after i signed up it with in 3 days they are telling me because they sent me early paperwork i cannot cancel and they say i have to pay another $200 to get out of the contract this is a joke they keep saying with pride that i will get sent to collections if i don not make next pymt
By Steve L.
Taylor was wonderful. She was helpful and informative. Everyone I spoke with helped me out and explained everything clearly. I feel very confident about my dealings with prescription lifeline.
By Jean