Complicated but staff was helpful
Complicated procedures to apply but the staff was always very helpful and able to answer questions. I only wish that I could get the medication faster!
By Karen D.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
3,483 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,483 approved reviews, newest moderated first
Complicated procedures to apply but the staff was always very helpful and able to answer questions. I only wish that I could get the medication faster!
By Karen D.
Roxanne was very helpful.
By Susan W.
Both representatives were very professional, knowledgeable, easy to understand and friendly. Information shared was to be considered for approvals for price relief very expensive post cancer surgery over 5 years ago was a blessing! Excellent Job by ALL!!
By DonW
Very caring staff and service. The only potential downside is the amount of documentation they require to evaluate membership. Also, I didn't realize there was a membership fee of ~$255/quarter.
By Catherine H.
Cindy was great Answered all my questions. All the people I talked with were friendly
By Verna P.
Walking thru information step by step Made it easy to understand and know what it's all about
By Phyllis P.
Exceptional service, quick and thorough response and great communication skills...
By Frankie G.
very helpful and explained everything so clear
By Charlene C.