Premium SaunasReviews of premiumsaunas.com

Knowledgeable sales people, polite and called back when they said they would.

Customer Services is outstanding. Second to none. Our money was refunded due to a frustrating experience where your competitor did not have our sauna in stock but originally said they did. Once we cut with them, I called Premium Sauna and had an equivalent order placed in an hour. Simple.

The company answered all my questions and delivery was on time! Very satisfied!!

It's one thing when a company gets an order out promptly and timely shipping, but it is another when something goes wrong after a while and the customer needs help. The response to our issue by Premium Saunas was incredible. Same day email help and update, and not only by one employee, but I think 4 of them made sure we were taken care of. They contacted the manufacturer and always checked on our progress through the process of following directions and ultimately getting a new part shipped and following up with that process too, even offering to help out if anything didn't line up right. We felt there was genuine care to get our problem resolved, and now it is. We would not hesitate to recommend Premier Sauna. As the name says - they are Premier in every way.

Excellent quality sauna heater and door. Everything feels premium, works perfectly, and was incredibly affordable. Highly recommend!

Brilliant from start to finish!

This sauna is extremely well built and truly a pleasure to build. I received the measurements ahead of time and installed the foundation using pavers, topped with treated lumber. The stove is excellent… easy to make a fire and really heats up the sauna well. Now… my wife and I are happy sauna people.

Premium Saunas has been wonderful to work with. My sauna was delivered in a timely manner. The quality is great. The customer service is very responsive. I would highly recommend anyone looking for a sauna to purchase from this company.