Premium Parking - United StatesReviews of premiumparking.com

Ashleigh was quick to respond and solved my issues in mere minutes, allowing me to get back to my busy day. Thanks Ashleigh!

Spoke with premium parking agent Jan. He was extremely helpful in resolving my issue. He was very professional and cordial and called me back with a solution as he said he would.

fast problem solving

Kimberly was fantastic and helped me solve my problem immediately!

Ashleigh was wonderful. quick reply and very plesant. Very pleased with your services.

Due to a computer glitch, my parking was never validated and I was sent a parking ticket. I had proof of the glitch, and sent it in for a dispute. After a month of not hearing about it, I sent a follow up. Almost immediately I got an email saying that they would lower the ticket price. I called to further prove the glitch and was connected with Jan. They were beyond helpful and patient while we waited to be transferred to the proper channels. After waiting, Jan called back and was able to get the ticket cancelled. Thank you Jan- you truly went above and beyond! (5 stars for Jan)

Cynthia is really good at what she does

Extremely helpful! By the time I parked and walked to my destination I realized the app used automatically the wrong plate ! 15min passed and it would not allow me so change it! Got it all fixed which I’m so grateful for!