Premium Parking - United StatesReviews of premiumparking.com

Absolutely terrible, to dispute a ticket you have to go through an act of congress. Tons of excuses for delays

Today I called Premium Parking in regard to a parking fine I incurred in December 2025. I had paid the fine shortly after receiving it, but, apparently, the check was lost in the mail. Kimberly was able to help me pay the fine online, waiving the late fee and treating me with the utmost professionalism and kindness. Thanks to Kimberly the problem was resolved quickly and efficiently.

Great customer service from Anne! I highly recommend!

Cynthia was very professional, pleasant and efficient ... Thank you, Cynthia, for helping me!

Cynthia was extremely helpful in locating my account and my husbands. She ensured I selected exactly what I needed and did so quickly. I am very pleased! Thank you Cynthia!

Parked in Chicago in freezing tempertures near the bus terminal. The payment machine wouldn't work. Frozen? Appealed. They just increased the ticket. I will avoid Premium Parking and park at a competitor's lot.

never have had a problem with Premium Parking

Kimberly immediately grasped my issue and quickly resolved it