It was a great experience the people …
It was a great experience the people were very helpful they made me understand every little detail on what was going on and I would recommend them to anybody
By Sam T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
792 approved reviews, newest moderated first
It was a great experience the people were very helpful they made me understand every little detail on what was going on and I would recommend them to anybody
By Sam T.
Tracy and Heather were wonderful to work with. Patient, understanding, and able to explain in a simple way. I appreciated all they did to make this a successful process for me.
By BARBARA C.
everybody was very nice to work with and worked hard to get me the house I was after
By Leo S.
I had an overall amazing experience with every employee I had the pleasure of speaking with i will be recommending premium mortgage whenever I hear someone is buying a house thank you
By Tyler
Everyone was great to work with and very quick to respond and process paperwork.
By TK
excellent!!!!! every person we dealt with was professional , friendly and very accommodating.
By DANIEL O.
Joel Mahakian and the team from Premium Mortgage were the most professional people I have ever dealt with, in the mortgage industry. Joel was always available to answer calls or have a meeting to clarify anything. He handled every situation in the best of our interest, and went above and beyond for us. I wish you had more stars available for rating because Premium is a top tier mortgage company. I do recommend Premium to anyone looking for a mortgage company, thank you for giving me the opportunity to write this review.
By ROBERT R.
Professional, timely, helpful
By THEODORE R.