Alison Cray and Karen are great
Alison Cray and Karen are great. Helped me out extremely. I hope they make good money!
By Larry C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
792 approved reviews, newest moderated first
Alison Cray and Karen are great. Helped me out extremely. I hope they make good money!
By Larry C.
Always on top of everything and accessible and friendly.
By Barbara D N.
I do not feel as though people were communicating with me. When I asked a question, I felt rushed and a bother. I kept getting wrong information. Different people told me different things.
By New H.
Excellent service! Very easy process. Thanks!
By Chad M D.
Steve was great. The entire process was streamlined and simple.
By Stephen M G.
I like premium mortgage is very honest deal.
By Suk R.
Karen Licalsi and Dana S in underwriting ate great to work with. This was our second time using premium. Love the service!!! Cindy and Todd kellis
By Todd J K.
This is a great company. The way they respond to your needs makes you feel like they work 24 hours a day just for you. I would recommend them to anyone!
By Mariah S.