Excellent service
Excellent service! Scott was amazingly helpful!
By Naomi
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
792 approved reviews, newest moderated first
Excellent service! Scott was amazingly helpful!
By Naomi
Premium Mortgage is the best company I have ever worked with, in any industry. They are efficient, responsive, trustworthy, personable and incredibly accommodating to any and all questions and inquiries. I would highly recommend them to anyone who is the market for a mortgage and I would especially recommend Phyllis and Rebecca. They both made my mortgage process stress-free and I can't say enough about them both and it was an absolute pleasure working with them.
By Jim L.
Scott Sullivan and his co-workers were professional and amazing in assisting us with the purchase of our home. Scott was aware of the importance in buying our home. From start to finish Scott guided us in providing all necessary documents to approve our loan in a timely manner.
By Timothy J T.
Great service, good communication, prompt responses to inquiries, and a good overall experience.
By Jeff C.
did everything they said they would...the process and experience was great
By Philip J L.
Everyone was quick to respond. Friendly and informative.
By Jeffrey G E.
Quick service, responsive and professional. 10/10 would use again.
By Odean D D.
Michelle Corbani, my agent, walked me through every step of the home financing process. While I hit quite a few snags on the way to ending up in my home, Ms. Corbani was never thrown. When I had concerns or questions, she was available to answer. If I called and left a voice mail or emailed, I always received a prompt response. I am very satisfied with Ms. Carbani and Premium Mortgage.
By Ira M K.