A great company to do business with
A great company to do business with. This is the second time we ordered from them,our order was delivered when promised,shipped well,great price!
By Thomas j R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
306 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy Champagne online at Premier Champagne. Whether shopping for yourself or looking for a gift, Premier Champagne is the place to go.
Premier Champagne (premierchampagne.com) has 306 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
306 approved reviews, newest moderated first
A great company to do business with. This is the second time we ordered from them,our order was delivered when promised,shipped well,great price!
By Thomas j R.
Shipped quickly and communicated well, waiting for our 50 th wedding anniversary to try it!
By Diana
Premier Champagne has a nice selection of quality champagne. My issue was in the shipping. They offer tracking of the product, which is appreciated. However, they use UPS, knowing full well that those trucks are not air-conditioned. If the champagne has been sitting in a 100° car all day, then it's ruined. I can pay for more expedited shipping, which still doesn't solve the problem of the UPS driver putting my order in the back of their truck at 6 AM and delivering it to me at 8 PM. This scenario happened to my order because I was able to track it. Even my dog food is delivered with an ice pack in it to maintain freshness. Premier Champagne is willing to take the champagne back, but I have to pay additional shipping to send it. The company responded to my email once after inquiring about their shipping practices and never responded again. Overall, this is poor customer service and very poor delivery of a fine product. It's a shame nobody cares about quality or the people they serve anymore.
By Christy M.
charged twice
By Paul H.
Response from Premier Champagne· Sep 4, 2024
The customer was not charged twice and it is actually impossible for us to charge anyone twice. All payments are only for the authorized amount. The charges cannot be altered or resubmitted. We have tried working with the customer, but on realizing his error he has simply stopped responding to us.
Very pleased with price and delivery!
By Stephanie C.
Timely delivery and nice packaging.
By D D.
good selection, prompt service
By AV
Received it quickly. Well packaged.
By Elaine D.