Excellent customer service
Excellent customer service. Very helpful. Not pushy. My family loved your exercise machine. I'm coming back to buy different machine. probably threadmill. Thanks.
By MANNY
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
479 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Precor Home Fitness sells the best fitness equipment brands at the best prices. Ellipticals, Treadmills, Home Gyms, Exercise Bikes, Rowers, Weights, and More.
Precor Home Fitness (precorhomefitness.com) has 479 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
479 approved reviews, newest moderated first
Excellent customer service. Very helpful. Not pushy. My family loved your exercise machine. I'm coming back to buy different machine. probably threadmill. Thanks.
By MANNY
Wonderful purchase experience AND they stand behind their products!
By CHRISTOPHER G.
Weve had it for about only two weeks but have never been able to use it. Broken at the start. Still waiting for someone to.come fix it. Did we get sold a floor model? A lemon?
By Nora
Easy and quick transaction. The product arrived within a few days and was easy to assemble. Thanks!
By Eric E.
This is a great cushiony pad. Now I just have to use it!
By Susan
After sale customer support was fantastic. There were some shipping issues and Lisa Singleton was very helpful. Pricing was much more fair than from the local Precor fitness shop who would have charged me more for a display model and then charged me for delivery - so I saved $200 and delivery fees - great value!
By David H B.
Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call to the sales department, using phone number on confirmation email, ended up in the wrong sales area who couldn’t seem to help except to email the online sales team. Very pleased with product itself, so no complaint there.
By tk
Response from Precor Home Fitness· Oct 21, 2019
Thank you for the feedback, TK. We are working to streamline our customer service process and appreciate your input! We hope to work with you again in the future.
Eric and Mark are outstanding!
By PAUL P.