Precision Tune Auto CareReviews of precisiontune.com

Honest, trustworthy professionals. The team at Precision tune auto care took their time and invested their resources to diagnose my wife’s vehicle. Instead of overcharging me and potentially underperforming they let me know from the jump that the task was outside of the scope of practice. What the Cadillac dealership would’ve charged me 200 and some odd dollars for the good people at precision tune auto care did it for free. Thank you guys.

Good consumer service and honest answers

After wasting my time and my gas, and now I will have to wait until I get my money back! Why? Because we have 1 business, Precision tune, falsely advertising their services by appointment only, but that isn't the case at all! No, in fact it is whenever they feel like doing it! Well that isn't why I bought this coupon, and it isn't going to fly with me, the ad shows that this coupon is By APPOINTMENT ONLY! I bet there are allot of people this has happened to besides me. I call there and speak to a man and the first thing he said was, they do not do appointments, and he stated their business hours and said first come first serve! So I drove from my house in Hampton Virginia to Precision tune in Newport News Virginia. I go in there a little after lunch and the same man is I spoke to on the phone earlier, is there in the office. So I confirm he is the one I spoke to earlier, and he says well you gonna leave your vehicle and I says, Nope, I'm going to wait for it that's why I called you and asked about the appointment, that's what your advertisement shows! He said there's too many people ahead of you we won't be able to get to it today! I said you can't be serious, it is just a little after lunch time? I said don't worry about it, I will get my money back and you will change your advertisement when I'm done! Had I known this was NOT by appointment only, as your advertisement claims, I would have flipped right past this coupon on Groupon, and so would the majority of people im willing to bet, but changing the advertisement to reflect a lie is to get more sales is not only dishonest but it's illegal! You need to be held accountable for this!

Farragut location, Knoxville Tn. I have been bringing our Malibu, Caliber, Ram 1500, and Yukon here since we came last year. Oil changes have been primary reason however recently we had plugs changed due to a misfire on #8,on Ram that ended up being a mouse nest under the cover. (same day while we waited diagnostic and install of new plugs) I have purchased an air conditioning service on Groupon that I plan on using soon on Caliber. We have spent quite a bit here and walked with them thru their changes and have been treated very well. I have seen the owner really help some people out to get them on the road again. As of now very happy with our experiences.