Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
663 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The used Apple computer experts. Quality new, used & refurbished Apple computers all TAX FREE and FREE SHIPPING on most orders over $100. We offer the best trade-in value for your mac!
Powermax (powermax.com) has 663 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
663 approved reviews, newest moderated first
Schelene guided me with exceptional advice and experience. She provided me with credible advice and technical information to exact the precise information required for my purchase. I am a return customer and will undoubtedly be a reutrun customer in the future.
By Munroe P.
In the age of computers doing most jobs these day to receive an email from an actual person for an order placed online is a real gem, not to mention they left the return email address to contact them with any concerns WOW. It's a nice return to real customer service. Best new account made in 2017, gonna be hard to top this one..
By Costumer
I recently purchased a new MacBook Pro from PowerMax along with AppleCare and several accessories and was completely satisfied with the experience. For this order, PowerMax (1) matched prices for me, and (2) applied a credit from when I traded in an old MacPro1,1 over a year ago. Both times (for the trade-in and the new MBP purchase), I worked with Heidi Wheeler. She is very easy to work with, professional and responsive to my emails and phone calls.
By Paul...
Best site to order from - easy as 1-2-3! Product packaged better than Apple. Relentless customer service - will not rest till questions/concerns are answered, even though my purchase totaled only $140. Delivered better than "Right on time." Nearly 10 year-old used Mac conditioned to look like brand new, worked like brand new. I will not only recommend Powermax to friends, I will purchase from them again, and again.
By Al in Gig Harbor, W.
Everything showed up on time and in excellent condition. Im very satisfied
By Greg S.
Helpful staff and great product.
By Sachin R.
I have been a customer of Power Max for several years. I have purchased an iMac, a MacMini, a MacBook Air, and now a small accessory (a Magic Keyboard). All have been delivered within the time specified and all have been received without incident. Also included is the "Worry Free" warranty. I always get exactly what I purchased and the trades I have done were 100% executable value. Power Max is the place I go to check on quality, refurbished used Mac products. Russell Curtiss (happy customer)
By Russell C.
I found out about Powermax from a colleague. They offered price match and was very informative. My MacBook Pro was shipped out the same day and received it in 2 days. The experience couldn't be better.
By Lee
