Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
107 reviews
PostPonySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PostPony provides huge discount on USPS, FedEx and UPS and online shipping label printing service.http://www.postpony.com/calculator/indexthat is our cost calculator, price that you see is our basic plan and if you ship over 10 packages a month and I can raise your membership to Bronze and if you ship over 50 and I can raise yours to Silver and if you ship 100+ I can give you Gold.Please contact me [email protected] with " will " as the invitation code you can get $ 5 coupon.
PostPony (postpony.com) has 107 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 20 reviews with 1 star · Clear filters
It is definitely a scam. It gives you the wrong instruction to fill the express bill, and you can't check to correct your information before you pay. When you cancel one deal, they never refund the money back to you. Don't use this company.
By An
They gave me wrong instructions that caused the package returned and wouldn't give me refund. Avoid if you have other options even it means more costly.
By Shuyang Q.
Lost package with no resolution! I purchased a product from an eBay seller: thoba3671 on June 7, 2021. The USPS tracking number on the package was 93001202241000000033383149. I believe the seller was sending this first class via USPS but according to the original shipper, Usgobuy; I had to get in touch with PostPony to find my missing package. The email from USGOBUY told me: "Dear Customer, Please contact serviceatpostpony.com for help. Thank you . Best Regards, Monica, Customer Service Department With NO explanation as to why I have to contact PostPony. PostPony would not help me because there was no other tracking number on the package other than the USPS number. I would not recommend your company to anyone I do business with. Lost package with no resolution!
By Lou P.
So bad service. My luggage was not delivered and checked by the customs.
By Fred Y.
I had the same problem as many here....I purchased a label to Spain, where usually included tracking service on their site. The newest label I printed using them (Nov-2020) has NO tracking service. As a merchant I had no choice but void the label , yet they will keep the money and never refund you. Have to file dispute from my CC
By Kimchas
They will not refund you!! They said they will refund you if you cancel your unused label, but this will take forever. They use various non-sense excuses to refuse to provide refund, and conversation is so so slow. Waste time and money. Avoid!!! Have to dispute via my bank.
By Susan Z.
No service provided, contact customer service no response. Be aware!!!!! they will take whatever they can but don’t want you give any services！avoid!!!
By Erin H.
Its a scam. I created a label but need to void it due to error in address. It takes forever to get refund. When got that refund, they refund back to their wallet. Then I required cash out to my PayPal. And it takes forever. After several weeks, I asked them about my money, they don’t refund full amount
By Angela A.
