David at PostNet Heatherpark always…
David at PostNet Heatherpark always gives great service, goes the extra mile, makes it a pleasure to do business with Postnet.
By Cheryl Ann J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
29 reviews
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PostNet (postnet.com) has 29 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
29 approved reviews, newest moderated first
David at PostNet Heatherpark always gives great service, goes the extra mile, makes it a pleasure to do business with Postnet.
By Cheryl Ann J.
I sent a document to the USA from the Benmore Postnet office . It was only actually expedited 3 days after it was deposited , the explanation given was that no courrier had called at the facility before then . Going on to their poorly designed app and inserting the waybill number was of no use , the shipment was not even correctly registered . A real shambles …the documents are now being shipped on DHL , what a difference !
By Manderstam A.
Postnet George pathetic service. Parcel on waybill no PP1661937 shows on tracking it was checked in at 09h55 and 13h00 when customer want to collect her parcel she was told it isn't there yet. Don't know if staff don't care about customers or there tracking app needed upgrade.
By Herman S.
This is a excellent business with a great customer service steam
By Angela F.
Postnet please explain how spending R1800 for express delivery of your passports, finds its way on the road, in a truck, in South Africa, renowned for hijacking and looting. Passports are missing after truck hijacked. That's it. Your holiday, to celebrate 40 years of marriage, wiped out. Your hard earned savings evaporated into thin air. Travel insurance won't pay. Airline won't refund. Cruise won't refund. Postnet advises you to apply for new passports, a joke. How are you able to apply for new passports, and reapply for all visas in 3 weeks, when one visa takes 3 weeks to obtain? Devastated, cannot describe how I feel. NEVER USE POSTNET. BE WARNED.
By Avril D.
Use this PostNet on 10659 W. Grand Ave. Suncity, AZ 85351. Very courteous helpful, personable people. Business very professional with equipment that gets the job done.
By Kathy M.
Customer support is useless ..Cannot provide any information .Will never use this service again .No issues to have people just wait .Their delivery goes from 3 day to 1.5 weeks ..
By Pam B.
Do not use this company for courier services. They are expensive, do not deliver when promised, and when you try to speak to someone other than call center operator, forget it! Impossible! Worst service ever!
By Gatfol