Pretty good overall
Pretty good overall. Forwarding calls to next in line to receive them and getting all the detail occasionally is a challenge.
By James B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
193 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We answer your calls, so you can answer what calls you.Our professional team of Live Virtual Receptionists are ready to answer your calls and schedule your appointments, so you can focus on other important aspects of your business.
Posh Virtual Receptionists (posh.com) has 193 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
193 approved reviews, newest moderated first
Pretty good overall. Forwarding calls to next in line to receive them and getting all the detail occasionally is a challenge.
By James B.
We do find they do a great job of answering our calls we miss and taking messages. However, they were acting as if they were working in the office and scheduling our patients for appointments when they were only suppose to be taking appointment requests and send us messages. I've tried to correct this with their manager, but we are still waiting for this to be corrected with all the staff who answers our calls.
By Julie H.
Solid service. Very responsive and professional. They deliver us messages promptly so we can follow up quick and keep our customers happy.
By Mike I.
I've been through several telephone operator companies but never like Posh as we had more customized needs for how we needed phone calls answered and within our own system. Posh truly delivers on this and just amazing the collaboration we have that we never experienced out of any telephone operator company! Special thanks to Krystal and Tristica for always working with our Admin staff and that we love the fact that we have an option to make outgoing calls from Posh too! Keep it up and would love to see improvements on the text functions (maybe automated texts we can customize and auto-send to clients)!
By Krishnan & A.
Response from Posh Virtual Receptionists· Jun 14, 2022
Thank you so much for your feedback and suggestion. We are always looking to add more features. Of course we think highly of Krystal and Tristica, and we will make sure to share your special thanks!
One of the best investments I've made with the business. I highly recommend Posh!
By Brandi Lee S.
Great Service!
By Greener Grass L.
Everything is great so far.
By Sherm P.
Posh is a amazing company to work with. They have simplified my issues with not having a reliable receptionist. The only reason I gave them 5 stars and because of the spam calls. I constantly have to block them because it runs up my minutes.
By JHADA W.
Response from Posh Virtual Receptionists· Jun 10, 2022
Thank you for your review. We hear you loud and clear on the spam calls. We wish they would go away completely. No one likes them or wants them.