Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
19 reviews
PoppinSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe that outfitting your office should be easy.That’s why we’ve reimagined the way people shop for their workspace. By eliminating middlemen, we’ve created a complete collection of commercial-grade office furniture and supplies while lowering prices and reducing delivery times. From startups to Fortune 500 companies, businesses rely on Poppin for complete workspace solutions to help build their brand and culture.
Poppin (poppin.com) has 19 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
19 approved reviews, newest moderated first
Pr package please I love your brand I have two of the lip masks and I also have the moisturiser and the smoothing hair oil and the detangling spray and the kids shimmer hair and body mist I just love all the products so much and I want to get more of them and they’re so cheap and it’s such a affordable price and like I can’t stop thinking about the smell it’s so good, good job
By Demi M.
The table arrived with a small crack on the wood. I reached out and didn't get a response.
By Marlie
Love the color and style of their products!
By Stephanie W.
I've bought so many office supplies from Poppin over the past few months as I try to jazz up my new home office. Their stuff is so colorful and fun and it makes me happy to look at it every time I walk into my office. Their pens especially are my favorite! Along with all of the desk trays and pen cups.
By Maria Sinopoli R.
Company does not offer replacement parts and does not care about customer satisfaction. I inquired about repairing a broken door and they quickly told me they don’t offer replacements and support quickly ended our conversation. As a growing company looking for scalable solutions to work with our evolving needs, I’m surprised they wouldn’t try to work with us. I will take my business elsewhere.
By Disappointed
I had an amazing experience with Poppin. Not only have I used Poppin furniture and supplies for my small business, I have a home office set up from them too. Everything shipped on time and took just minutes to assemble. I recommend the Raise adjustable height desk and Maxwell chair to everyone I meet!
By Lola G.
Response from Poppin· Oct 31, 2022
Hi Lola, We're so happy to hear that you are enjoying your new home office set up! Thanks for spreading the word about Poppin. Best, Meredith + the Poppin Team
I outfitted my home office with quite a few Poppin products... a couple filing cabinets, desk accessories, etc. Not only are the products first-rate, but twice I've needed to contact customer service... I locked my file cabinet keys in the cabinet by mistake. Both times the service reps were super great... friendly, listened to my problem, and took responsibility for helping me fix it. They clearly do a lot of training and empower their reps. (I say this as someone who does trainings tangentially related to customer service such as this.) They have earned a loyal customer in me!
By Keith
Response from Poppin· Oct 31, 2022
Hi Keith, We're so glad that you had a great experience with out Customer Experience Team. I hope you're continuing to enjoy your File Cabinet. Best, Meredith + the Poppin Team
Terrible customer service. They held up a delivery after I ordered chairs over an email that made no sense. Nobody bothered to call me to explain you must respond to the email before they will ship out the chairs. It’s called customer service in which they lack. And to boot, Gabby, the sales rep does nothing to correct other than ask me if I just want to cancel the order. SMH.
By Chad
