Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
259 reviews
PopcardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sale of professional equipment to improve online visibility
Popcard (popcard.io) has 259 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
259 approved reviews, newest moderated first
Lo consiglio a tutti
By Antonio C.
Response from Popcard· May 6, 2026
Grazie mille, ci fa davvero piacere! Siamo felici che tu sia soddisfatto delle tue PopCards e apprezziamo davvero la tua raccomandazione. Ti auguriamo tanto successo!
This is an amazing product. It allows me to capture reviews from my customers flawlessly with out having to tell them how to do it. You just tap the phone and it brings them directly to the link.
By Graham W.
Response from Popcard· May 8, 2026
We’re really sorry to hear about the issue you’re experiencing, and we truly appreciate you taking the time to share your feedback with us. We understand how frustrating it must be not being able to log in or reset your password, especially after your initial positive experience with the product. We would really like to help you resolve this as quickly as possible. If you still haven’t been able to reset your password, please kindly reach out to us at [email protected] so our support team can assist you further and get this sorted for you. Thank you again for your patience and understanding.
I placed an order for a Valentines Card on January 23rd. That's THREE weeks before Valentines Day. I get a notice a week before Valentine's Day that their "shipment" from China hasn't arrived yet and that sending out cards might be delayed. WHY are they accepting orders for cards if the product isn't in hand??? ACCEPT orders if you have the product, otherwise say SOLD OUT! It's February 17th and I still haven't received the Valentine's Day Card. They also have a no refund policy. So I never got the card on time and they will not issue refunds. TERRIBLE business practices.
By Kent B.
Response from Popcard· May 8, 2026
Please accept our sincere apologies for the experience you’ve had with your order, and for the disappointment caused by the delay. We truly understand your frustration, especially given that the order was placed well in advance for Valentine’s Day. We would genuinely like the opportunity to make things right and explore a possible resolution for your concern. To assist you further and review your case properly, we kindly ask that you contact us directly at [email protected] so our support team can look into this for you as a priority. Thank you for your patience, and again, we’re very sorry for the inconvenience this has caused.
Great product
By customer
Response from Popcard· May 6, 2026
Thank you so much, we really appreciate your feedback! We’re glad you’re happy with the product. Thanks again for your support!
Late on arrival. poor tracking. will update once in use.
By Jerrald D.
Response from Popcard· May 6, 2026
Thank you for your feedback, and we’re truly sorry that your order arrived later than expected and that the tracking experience wasn’t clear. We understand how frustrating that can be. We’d really appreciate it if you could share your experience once you’ve had a chance to use the PopCard as well, we value your honest thoughts and want to make sure everything works well for you moving forward. Thanks again for your patience and understanding.
Great Service
By Mohammed W.
Response from Popcard· May 6, 2026
Thank you so much, we really appreciate your kind feedback! Rest assured, we’ll continue doing our best to provide great products and customer service. Thanks again for your support!
Still haven't received my package. Your company is starting to feel like a scam.
By Kendall
Response from Popcard· May 8, 2026
We appreciate your feedback and sincerely apologize for the inconvenience you’ve experienced. Please be assured that our company operates legitimately. Our records indicate that your order has been marked as delivered in our system. However, we understand your concern that you may not have received it. If this is the case, we kindly ask you to contact us at [email protected] so our support team can further investigate this matter and assist you in resolving it as quickly as possible. Thank you for your understanding, and we appreciate your patience.
Been waiting over 3 weeks for these to arrive and keep getting emails saying I have to activate them now 🤷♂️. Seems pretty disorganised if I'm honest
By Seb
Response from Popcard· May 8, 2026
Thank you for your feedback, and we’re sorry for the inconvenience and confusion this has caused. We understand how frustrating it must be to still be waiting after 3 weeks and receiving activation emails in the meantime. If you are still experiencing issues with your card or have not yet received your order, we would really like to help resolve this for you as quickly as possible. Please kindly contact us at [email protected] so our support team can look into your case and assist you further. We appreciate your patience and understanding.
