Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
259 reviews
PopcardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sale of professional equipment to improve online visibility
Popcard (popcard.io) has 259 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 71 reviews with 1 star · Clear filters
Not only it takes so long to arrive after you order it, the cards I received are not working. After talking with customer service about the cards not working they don’t do anything about. I sent many messages and I get the same response every time that it was forwarded to the team and they will keep me updated. Bad experience, stay away.
By Moshe M.
J'ai reçu un produit non conforme à ma commande. Après avoir contacté à plusieurs reprises le service client pour avoir un bon de retour. J'ai envoyé le colis avec celui-ci. Le suivi Mondial Relais indique que le colis est disponible dans leur point de relais depuis le 30 juin 2026 mais l'entreprise ne vas pas le récupérer C'est inadmissible. De plus j'ai constaté qu'il suppriment ou masquent les avis négatifs sur leur propre site internet pour cacher la réalité aux clients. Je demande le remboursement immédiat de ma commande. Passer votre chemin.
By christian R.
you cards dont work i baught from you befoe but will no longer want a refund
By Marco
It takes a LOT for me to take the time to give a 1 star review. This company sent me mine in 2023. They didn't work. Multiple emails back and forth of all the things I had to take the time to do and the still didn't work. Threw them out. Fast forward to 2026, they send out an email asking for a review. Multiple emails later (because apparently their record keeping is as good as their products) I was so generously offered a 35% discount to repurchase what never worked in the first place. Their products are as bad as their customer service.
By Laura R.
Response from Popcard· May 21, 2026
We’re very sorry to hear about your experience and the frustration this has caused over time. This is certainly not the standard we aim to provide, and we understand how disappointing it must have been to feel let down both by the product and your previous support interactions. We truly appreciate you taking the time to share this feedback, even after such a difficult experience. We would like the opportunity to look into your case further and make this right where possible. Please feel free to contact us at [email protected] so our team can assist you directly. Thank you again for your honest feedback.
Its a scam. They never worked. Despite asking for money back.
By JW
Response from Popcard· May 8, 2026
We truly appreciate your honest feedback, and we’re sincerely sorry to hear about your experience. Please rest assured that our company operates legitimately, and we understand how frustrating it must be to receive cards that are not working as expected. We would genuinely like the opportunity to resolve this matter for you. Kindly contact us directly at [email protected] so our support team can further assist you and work toward a solution. We appreciate your patience and hope to hear from you soon.
Still waiting for my Yelp Pop cards since March 27, 2026.Excuse there are no Yelp Pop cards needed to be produce.
By Guillermo R.
Response from Popcard· May 8, 2026
Thank you for taking the time to share your experience with us, and we sincerely apologize for the inconvenience caused by the delay with your Yelp Pop Cards order. We would like to kindly inform you that the Yelp cards are currently out of stock, which is why your order has not yet been delivered. We completely understand how frustrating this situation must be, especially given the wait since March 27, 2026. To properly address your concern and provide the most appropriate resolution, we kindly ask that you please contact our support team directly at [email protected]. We’ll be more than happy to assist you further. Thank you for your patience and understanding.
I bought several of these cards in order to receive reviews for my business but they forgot to produce and send my order. It took several messages and months to finally receive them. Then the QR code and RFID chip directed users to a broken link. I would never trust this company again. Waste of money.
By Info A.
Response from Popcard· May 8, 2026
We’re truly sorry to hear about your experience and sincerely apologize for the inconvenience and frustration this situation has caused you. We understand how disappointing it must have been to experience delays with your order and issues with the QR code and RFID functionality. Please know that we genuinely want to help resolve this matter for you. We kindly ask that you contact our support team directly at [email protected] so we can further investigate the issue and provide the appropriate assistance. We truly appreciate your feedback, as it helps us improve our products and services moving forward.
I ordered my cards Feb 15th and still have not received them I have made several attempts to find out where they are and have received no answers. Main Event Suwanee, GA
By Doug M.
Response from Popcard· May 8, 2026
Thank you for sharing your feedback, and we sincerely apologize for the delay and frustration caused by not receiving your order yet. We completely understand your concern, especially after waiting since February 15th and making several attempts to get an update. Please rest assured that we are committed to assisting you and ensuring that you receive your order. We truly appreciate your patience and understanding, and we’re very sorry for the inconvenience this experience has caused.
