Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
152 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leading vinyl inground pool company in New Jersey. We feature over a hundred standard and custom inground pool designs, an in house engineering department and a complete service department in NJ. We can design and build the perfect backyard oasis for your family.We are a full service pool company offering a wide range of services to create the pool of your dreams. Our swimming pools include unique designs with many features. In addition to inground pool construction, we provide New Jersey homeowners with waterfalls, lighting designs, salt water generators, and natural stone and brick patios. We can also help with landscaping, retaining walls, and fencing around swimming pools.
Pool Town (pooltown1.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 134 reviews with 5 stars · Clear filters
Pooltown installed our pool in 2023. we had an amazing experience with them. from sales to installation the customer service was top notch. Gina, Leesa, Brian and Vinnie and his crew were top notch. they were friendly and took pride in thier work and interactions! Cost effective, polite, and awesome work!! can’t wait to spend our summers with our amazing pool!
By Brian L.
We had a great experience with PoolTown right from our first meeting. We walked through what we were looking to do and planned it out. From Billy at the start to Matt who just did our final cleaning, everyone was great and got us into our pool quickly without headache :-) We will recommend you guys to all our friends who are looking at putting a pool in.
By The Great and Powerful O.
they fixed my issue with liner
By J C.
Jimmy was awesome when he came to do the excavation. My installer Vinny and his crew were amazing. Sandi and Gina were awesome with the information and phone calls. Leesa has been great getting the job finished.
By Greg S.
Our pool is beautiful, and we couldn't be happier with the final product. Carl, always the consummate professional, stayed with us throughout and was able to answer questions for us and help things move along from start to finish. Anestis built us the pool of out dreams in record time, and Patrick and Kevin returned several times to ensure that the ever present red dirt in our area was properly removed and our beautiful white liner looked perfect. Some hiccups in communication were addressed by Leesa at the end of stage 3, and i am confident that we will continue using Pool Town to maintain our backyard oasis for years to come.
By Jim S.
The installation was quicker than what we anticipated. The electricians where extremely helpful, they took their time showing us how to use the pool features and the phone app. We only had an issue with the waterfall guy who was extremely difficult to contact for scheduling. Whenever we had any issues, they were taken care of fairly quickly by management. Our pool looks gorgeous and better than what we had expected. We love it!
By Dahiana M.
Pool Town was great to work with. Our pool was scheduled to start in Spring 2023 and they started in Aug 2022 which was ahead of schedule. When they said they would arrive they always did and got everything done in that day. We never had any issues and the Pool Town staff always responded back to me right away if I had any questions and were wonderful. We could not be happier with our decision to have Pool Town do our pool and our pool came out beautiful!
By Gabrielle D.
Excellent experience with Pool Town. I shopped all the competitors in the area and found them to be the best. Their construction and warranty is the best you will find. All the staff are friendly and always available to answer questions.
By Ray L.
