Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
152 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leading vinyl inground pool company in New Jersey. We feature over a hundred standard and custom inground pool designs, an in house engineering department and a complete service department in NJ. We can design and build the perfect backyard oasis for your family.We are a full service pool company offering a wide range of services to create the pool of your dreams. Our swimming pools include unique designs with many features. In addition to inground pool construction, we provide New Jersey homeowners with waterfalls, lighting designs, salt water generators, and natural stone and brick patios. We can also help with landscaping, retaining walls, and fencing around swimming pools.
Pool Town (pooltown1.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
152 approved reviews, newest moderated first
Pool Town did a great job from start to finish. They handled everything throughout the process, made things easy for us, and the pool looks great! We’re very happy with how everything turned out and would definitely recommend them.
By Allison T.
Less than 6 weeks from dig to swim. Transformed our back yard. Great experience.
By Zachary W.
I was very pleased with the overall installation of my in-ground pool. I would like to especially thank all the staff at Pooltown. They were super communicative and always available. It was an all around great experience and I will use them again for a future project.
By Mark B.
Our pool excavation from start to finish was exceptional. Billy was an excellent sales person. Leesa in customer care was very kind, knowledgeable, & patient with any questions I had. Also, excel pool service is the pool repair, liners, opening closing team that Pooltown uses. Jenee is a senior member of that team & she was also very helpful & courteous. I am thankful for the experience I had, and would recommend Pooltown to anyone looking to have an inground pool in there home.
By Neil
Top notch loved their work flow on app couldn’t be more satisfied great job pool town !!!
By RYAN S.
We highly recommend Pool Town if you're considering a new pool, like we were! We knew nothing about pools and looked at a few other options, but after speaking with and meeting Mike in person, it was clear that we were using them to install our inground pool. Mike thoroughly explained the process and we appreciated the time he took with us for such a big investment. From the competitive pricing to the sense of assurance Mike provided us, it was an easy decision. Since we started the project in Fall, Pool Town has been very communicative and involved in every phase of the project, from planning and excavation, to permits and final touches. Our project was completed on time and we're ready for the beginning of pool season, just as promised! Brian is the man and has been the best hands on rep, helping explain all the pool basics and answered all new pool owner questions, no matter how dumb lol...bottom line...you need a pool? Go to Pool Town!
By MM
Pool Town has great customer service! Always available to answer all questions during the process . We are very happy with our investment and can’t wait to swim this summer !
By Tara H.
We enjoyed working with Pool Town. Everyone was helpful and knowledgeable along the way. Our permits took a while due to land issues, once approved, our pool was built within a month. The pool looks beautiful - we built a rectangle vinyl pool. We love our water spouts too! I recommend Pool Town.
By Dena S.
