Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
152 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leading vinyl inground pool company in New Jersey. We feature over a hundred standard and custom inground pool designs, an in house engineering department and a complete service department in NJ. We can design and build the perfect backyard oasis for your family.We are a full service pool company offering a wide range of services to create the pool of your dreams. Our swimming pools include unique designs with many features. In addition to inground pool construction, we provide New Jersey homeowners with waterfalls, lighting designs, salt water generators, and natural stone and brick patios. We can also help with landscaping, retaining walls, and fencing around swimming pools.
Pool Town (pooltown1.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 134 reviews with 5 stars · Clear filters
Signed on for my in-ground pool project in July, construction started in early September and everything was completed by mid October! The process was well organized. The staff at Pool Town handled the paperwork with my township for permits and coordinating all the days work would be completed at the house. I am very happy with the finished product and would recommend to anyone looking for an in-ground pool!
By Marisa O.
I tried several local pool companies and Pooltown actually came out to house to go over options. Went over pricing and made selections.a little more time should have been provided with yard design. Pool turned out great.
By Stacy K.
From design to construction to selecting options, the process was smooth and easy. I can’t wait to enjoy many summers
By Pat M.
We love everything about our new pool! It was amazing to watch this progress in just a few months. From the excavation crew, to the installers and office staff — everyone we worked with at Pool Town was super friendly and kept us informed at every step. We hit a few bumps along the way but everyone worked together to resolve it as quickly as possible. The end product speaks for itself and we look forward to summer memories for years to come!
By Annemarie
We had a wonderful, easy-going experience with PoolTown when they built our beautiful pool during the summer/fall of 2023. Their staff and contractors are very skilled and they have a good process in place to notify customers on each step of the process. Leesa DeSimone has been very helpful. She returns calls and emails almost immediately. I am glad I selected PoolTown to build my beautiful pool. I definitely recommend this company and you will get a fair price and a pool with many included options. Thank you PoolTown !!
By Sl
Pool came out great, especially like the on line portal/App that was great way of communicating and the step by step process how it was handled from start to finish. Definitely recommend Pool Town.
By Annabelle M.
Pool Town has been by far the easiest company I have ever worked with. I have not a single complaint about them or the way they handle the entire pool process. They created everything we could have wanted and more. My family will have endless memories enjoying our backyard oasis for years to come, I’m so grateful! Thank you pool town!!!!
By Caitlyn D.
Highly recommend Pool Town! Everyone was super helpful throughout the whole process. Couldn't be happier!
By Leilani S.
