Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
152 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leading vinyl inground pool company in New Jersey. We feature over a hundred standard and custom inground pool designs, an in house engineering department and a complete service department in NJ. We can design and build the perfect backyard oasis for your family.We are a full service pool company offering a wide range of services to create the pool of your dreams. Our swimming pools include unique designs with many features. In addition to inground pool construction, we provide New Jersey homeowners with waterfalls, lighting designs, salt water generators, and natural stone and brick patios. We can also help with landscaping, retaining walls, and fencing around swimming pools.
Pool Town (pooltown1.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 134 reviews with 5 stars · Clear filters
From start to finish, and including my annual opening and closing, Pooltown has been a pleasure to work with. Mike made the entire process a breeze. From planning to breaking ground to pouring concrete to filling it up with water, the process was simple and Pooltown walked us through it.
By Ed H.
We reached out to Pool Town and two other reputable pool companies in the Spring 2017. Our salesman Carl was so informative and gave us the best package for the best price. We decided to go with Pool Town and couldn't be happier. Carl was accessible throughout the process. By the end of the Summer 2017, our pool was installed and patio finished. When I had a questions about maintaining the pool, the pool service, Excel, came out to check on my concerns the next day. I have recommended Pool Town to anyone who asks me. At the very least, give Carl at Pool Town a call. You won't be disappointed!
By drtrishe
Pool Town installed our inground pool in the fall of 2015. From Their sales department to construction department and the retail department everybody is always friendly, courteous, and most importantly on time with there timeframe before during and after construction. We had a very good experience. I would highly recommend Pool Town to anyone wanting to install an inground.
By mitchel G.
Pool Town did a great job on the installation of our pool and we have been extremely happy with the service we have been provided. I would definitely recommend them for your new pool installation.
By Scott F.
My experience with Pool Town was wonderful from start to finish. After dealing with a few different companies, I found Pool Town by searching online. I traveled about 45 minutes to 1 hour to their showroom where I was met by a salesman and treated excellent. This was by far the best decision I made. Once the permits were obtained the whole process went smooth( exception of weather) and we were swimming before we knew it. I still use their services to open and close my pool which I am completely satisfied with their service. I recommend them to everyone who mentions a pool and currently have a friend in the process of getting a pool from them. Keep up the good work Pool Town! Dan
By Dan
Pooltown is an excellent company to work with. the best part is when they said they would show up, they did. they kept in touch, especially the first phases of excavation, installation. They have come out a few times as we had questions, minor items that came up. However, they showed up and fixed them promptly! Dwayne and Matt from their service team should be noted as giving exceptional service as well. Thanks, Pooltown!
By ant N.
Excellent experience. Always prompt.the crew was professional and courteous and efficient. i would recommend this company to anyone.
By Lyubov K.
Friendly store, very helpful staff
By Tina M.
