Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
633 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Pool Supply World, your source for online pool supplies and spa parts. You can buy a swimming pool filter, pump, heater or cleaner at a guaranteed great price.
Poolsupplyworld (poolsupplyworld.com) has 633 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
633 approved reviews, newest moderated first
I ordered some chlorine and received an email stating it would be shipped within 24-48 hours. Six days later I called and they said it hadn't been shipped and they couldn't say when it would be shipped but should arrive approximately one month after my order. This is unacceptable, trying to get my money back.
By Stephen A.
Great product. Delivered right on time Would recommend.
By Robert R.
I ordered the Hayward Aquarite they sent me a SwimPure Plus. I returned the SwimPure after telling them this was not what I ordered and they sent me another SwimPure Plus. Unbelievable! I have to wait until Monday to tell them I’m done with them and return thing.
By jeff
The part arrived on time. I installed it and it is working great.
By Bill P.
Got exactly what I'd been looking for at a great price. Delivery was quick too!
By Sandra C.
I received my order in 2 days. The "quick set-up" took me a little longer.
By Carol A.
Recently purchased and had a slight problem with order. Kenneth called me by phone to resolve. Thanks for going above and beyond
By Wanda
The prices are really good and products come quickly
By Karen P.
