On time
On time , reasonable price, easy assembly, great quality
By Bill D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meet PONDET, outdoor wicker furniture designed for family outdoor living with thick cushions, easy-care wicker, and weather-ready patio comfort.
Pondet (pondet.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
18 approved reviews, newest moderated first
On time , reasonable price, easy assembly, great quality
By Bill D.
Had our product, good price, nice selection of cushion colors. Best yet-,not a ton of parts to assemble!!! What we did assemble was easy, everything fit together well, product is beautiful & sturdy.
By Della R. D.
Response from Pondet· Oct 22, 2026
Thank you for sharing your experience. We're so glad to hear that you're happy with the price, the cushion colors, and that the assembly was easy with everything fitting together perfectly. It's wonderful to know you find the product beautiful and sturdy. We truly appreciate you choosing PONDET—enjoy your new patio furniture!
The delivery was fast but unfortunately it was the wrong set. Contacting the Contact Support Team resolved the issue without further incidents. The communication and follow-up by the Support Team was outstanding - The furniture itself appears to be of fine quality and time will tell.
By David
Response from Pondet· Oct 21, 2026
Thank you for sharing your experience. We're so glad to hear that our Support Team was able to resolve the issue quickly and that you were happy with the communication and follow-up. We truly appreciate your understanding and for choosing PONDET—we hope you enjoy your new furniture for many seasons to come!
Over priced for the quality. Should be half the price. Cushions are 6” of a cheap foam. Not very comfortable. Chairs sit a bit low.
By Grant G.
Response from Pondet· Oct 20, 2026
Hi Grant, thank you for sharing your experience. We're sorry to hear that the quality and comfort of the chairs didn't meet your expectations. Our customer care team has already reached out to you via email from [email protected] and would love to help you resolve this. We'll do our best to assist you.
Great product fast delivery and easy to put together
By Michael
Response from Pondet· Oct 20, 2026
Thank you for sharing your experience. We're so glad to hear that you're happy with the product, that the delivery was fast, and that it was easy to put together. We truly appreciate you choosing PONDET and hope you enjoy your new furniture for many seasons to come!
Ordering and delivery was so smooth and product quality is amazing
By Douglas E.
Response from Pondet· Oct 14, 2026
Thank you for sharing your experience. We're so glad to hear that ordering and delivery went smoothly and that you're happy with the product quality. We truly appreciate you choosing PONDET—enjoy your new furniture!
The chairs are very comfortable and of high quality. The cushions are nice and thick. They arrived very well packaged. There was a lot of assembly required as opposed to the description online. But in the end it was worth it. We love the chairs. Highly recommend
By SUSANNE J.
Response from Pondet· Oct 13, 2026
Thank you for sharing your experience. We're so glad to hear that the chairs are comfortable, high quality, and that the cushions are nice and thick. We also appreciate your feedback about the assembly, and we're happy to know it was worth it in the end. We truly appreciate you choosing PONDET and hope you enjoy your new furniture for many seasons to come!
I really like the comfort of the swivel, rocker chairs. The cushions on all the furniture is better than expected.
By gretchen P.
Response from Pondet· Oct 12, 2026
Thank you for sharing your experience. We're so glad to hear that you're enjoying the comfort of the swivel rocker chairs and that the cushions are better than expected. We truly appreciate you choosing PONDET—we're committed to giving you a great experience, and we wish you many cozy moments on your new set!