Polywood-FurnitureReviews of polywood-furniture.com

I decided to write this review as I recently called this company about its product. They answered quickly but I had to send several e- mails and pictures for them to determine that the discoloration was from sun exposure after which I explain this furniture was in an enclosed patio, hence more pictures. At present I was told nothing else could be done. After looking at other reviews I wish I had checked them before purchasing. Moving forward I am leery of purchasing items with lengthy warranty that the company determines.

I ordered 2 outdoor chairs. BOTH came with incomplete installation packets. I resolved the 1st chair by calling the company. They had to ship them to me. Then, I received the second chair -- also missing parts. I do not recommend ordering from them. Whomever or whatever is packing their bolts, nuts, etc. literally must not have reasonable quality control.

Two orders at two different times, both of them had missing or wrong parts. Not sure what is happening at their production and packing facility, but I would highly recommend that anyone purchasing should immediately check to see if: a. you actually got the right product and b. It has all the parts. How do you send two right arms?