Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
457 reviews
Pollfish Market Research PlatformSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl
Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
457 approved reviews, newest moderated first
it was a great experience, way fester that i would expect i will definitely recommend on you and use your service again. Thank you!
By Tomer
Response from Pollfish Market Research Platform· Jan 19, 2026
Hello! Thank you so much for your kind words and for taking the time to share your feedback! We will be happy to assist you with your following projects!
Everything was very smooth and easy
By tina
Response from Pollfish Market Research Platform· Sep 19, 2025
Hello there! We truly appreciate your feedback and are delighted to know that you had a wonderful experience!
Everything was fine!
By customer
Response from Pollfish Market Research Platform· Sep 15, 2025
Hello, Thank you for sharing your feedback! We’re so glad to hear you’ve had a positive experience!
Survey results came back very quickly, and are comprehensive. Good response rate but not perfect audience identification, I got many responses from people outside my target audience.
By Mark M.
Response from Pollfish Market Research Platform· Sep 15, 2025
Hello Mark, Thank you for sharing your feedback with us. Please don’t hesitate to contact our support team with any questions related to your survey results! We’re here to help and would happily look into this further.
Fast. Good customer experience. Transparent costs.
By Lila S.
Response from Pollfish Market Research Platform· Sep 12, 2025
Hello Lila, Thank you for your positive feedback! We're thrilled to hear you’re happy with our support and service.
I am a new client and came in with a very urgent request to set up concept tests and get results to inform strategy with a total 6-day timing for field, clean, analyze and deliver. I think we might be able to pull it off! That meant setting up as a client, learning the Pollfish platform and Insights Builder platform. I can't believe the client service that has been provided to me over the last 5 days. It has been best in class. I am so thrilled to be working with Susan Stacy, Will and Victoria for holding my hand on this critical project. Extra shout out to Susan and Will for going above and beyond over the weekend to keep me moving along on this project. Massive thanks!
By Monicacustomer
Response from Pollfish Market Research Platform· Sep 6, 2025
Hi there! Thank you so much for sharing your experience! We’re thrilled to hear that Susan, Will, and Victoria were able to support you through such a time-sensitive project. We’ll be sure to pass along your kind words to the team, they’ll be delighted to know their efforts made such an impact. We look forward to continuing to support your research needs!
Its a great company, very good support. What else can i say? We love them
By customer
Response from Pollfish Market Research Platform· Sep 5, 2025
Hello, Thank you for your positive feedback! We're thrilled to hear you’re happy with our support and service.
Overall I like and appreciate the service. It helps a lot with finding out what a particular demo feels about various issues, and helps us narrow down our ad targeting. Only minor complaint is that it tends to be expensive to get granular, even with just 100 people responding.
By Scott F.
Response from Pollfish Market Research Platform· Sep 5, 2025
“We truly appreciate you sharing your insightful feedback about our platform! It’s fantastic to hear that Pollfish was able to meet your needs. Your positive experience means a lot to us!”
