so easy to use
easy to use and when i got stuck the chat was very helpful
By Vikki
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
457 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl
Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
457 approved reviews, newest moderated first
easy to use and when i got stuck the chat was very helpful
By Vikki
Didn't reach desired N
By customer
Survey’s never pay Customer service says they have the right to decline at anytime. Even after you’ve completed it and they’ve taken your time, data and answers.
By Lila F.
Scummy scammy polls that let you go complete them and then say they have been declined. Awful and do not trust.
By Vivian D.
Polifish is a legit survey site i use it on freecash but the only negative is that they give you small amount of money
By Panagiwths P.
The platform mas misleading with guiding the survey design, leading to something that biased the sample. Then when I complained asking to refund for the missing sample that I would need to fix this, the support team was unable to understand the situation and didn't solve a single thing
By Veronica A.
Response from Pollfish Market Research Platform· Jan 19, 2026
Hello! Thank you for sharing your review, and we apologize for your experience. However, please feel free to reach back to our support team to explain your issue in detail so that we can investigate this further and find the cause of the issue. Thank you in advance.
Working with this Pollfish has been a great experience. Their team is incredibly helpful, responsive, and proactive, and they have strong processes in place that keep projects running smoothly from start to finish. It’s clear they’re committed to making things easy and efficient for their clients.
By customer
Response from Pollfish Market Research Platform· Jan 19, 2026
Hi there! We sincerely appreciate all your positive feedback and your time in submitting it. We are happy to have helped with your project's execution.
Their UI is very easy to use, lots of question flexibility, but most importantly, the results analytics tool/report is TOP NOTCH
By Trevor P.
Response from Pollfish Market Research Platform· Jan 19, 2026
Hello! Thank you for your valuable feedback as well as for taking the time to submit! We will be happy to see you back again for your next project.