Getting back to the customer in a quick…
Getting back to the customer in a quick timely manner, details of the vehicle mentioned, a easy to follow
By Mark R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
359 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Podium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.
Podium (podium.com) has 359 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 211 reviews with 5 stars · Clear filters
Getting back to the customer in a quick timely manner, details of the vehicle mentioned, a easy to follow
By Mark R.
I love that I can easily communicate with guests who prefer text as method of communication. I do wish sending mass texts was easier like it used to be, I used to just upload a list, choose my template and send. The extra steps and wait time to upload is inconvenient. - kim cox gulfport nissan
By Kimberly C.
Podium works great with our business.
By Miranda Miller W.
Podium is a great company, customer service is great. It saves me time and money. Covers are chat on website, when we are closed
By Lawrence Freeman I.
Having one place for so many of our operations have helped streamline our day to day business efficiency!
By jsramon
Podium has been a great way to connect with our customers and engage with them. It is a place where they can be honest to make us better and better each day.
By steve B.
Easy to use platform and really helps stay on top of customer reviews and their experiences.
By Chris R.
Podium is an excellent tool for the workplace. They’ve got an extremely easy to use platform to communicate with your customers and the ability to hold your employees accountable. Their customer service is top notch, always willing to help make your experience the most efficient as possible.
By Cody B.