I have used Podium for around a decade…
I have used Podium for around a decade now and whenever we have issues customer service is on top of getting our business back up and running.
By Emmett B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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359 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Podium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.
Podium (podium.com) has 359 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 211 reviews with 5 stars · Clear filters
I have used Podium for around a decade now and whenever we have issues customer service is on top of getting our business back up and running.
By Emmett B.
Easy to use, fantastic customer support, overall a great platform to enhance your businesses potential.
By Jon
Love the phone system, love how easy it is sending payments to our valued customers. Makes our life and theirs easier
By Kristi O.
We have been using Podium for a few years and I literally could not run my business without it. From increasing our customer reviews to having client interactions all in one place, they just make my life easier! Thank you from the grateful team at MechaniCool!!
By Jamie Schuessler G.
Podium is easy to use and makes doing business a breeze. Marcy @ Aire Serv of Southern NM
By Marcy T.
Gabriel was always a great help, we also liked the ability to send our customers non or marketing bulk texts for holiday greetings or happy birthday.
By Mak
Podium has been an excellent tool for our small business, allowing us to manage all client communication through a simple, easy-to-use interface. SkinBoss SkinSpa
By SkinBoss S.
Great product and really helps streamline sales and communication. AI helps condense a 5 minute phone call into a few sentences for other team members to see. Try it and you won’t regret it.
By Robert R.